“This is our go to pet store! As a first-time dog owner, I had and continue to have so many questions and they are always so patient and friendly and will answer all my crazy questions with no judgement! They are so friendly to Teddy that he gets so excited when we pull up to the store! They also have the most stellar grooming service, Ms. Kayla is beyond friendly and does an amazing job, even when I have a last-minute idea of a mohawk!!”
“The staff is always accessible, knowledgeable and very personable and friendly!! Consistently superior customer service always!! Great prices and best selection in the area.”
“I love this place ... not only do they sell birds and an array of bird accessories, but they allow you to interact with the birds in the shop. The birds are raised by the owners who are extremely informative and welcoming. This place is a must visit if you have a feathery friend.”
“You know not everybody owns a dog. It surprises me how there's more things for dogs and they're our cats. PetSmart has a lot of things for kitties. And it's also nice that this store has kitties you can adopt. So become a cat person and go there and adopt a cute kitty.”
10AM - 6PM
574 Columbia Turnpike, East Greenbush“Terry came and picked up my cat Raider, who is a long hair cat and had some pretty big knots and matted hair. She had him back in an hour or so looking absolutely fantastic with his lion cut... she is awesome would definitely recommend Terry. Thank you!”
9AM - 9PM
241 Rte 9W, Glenmont“Everyone is so friendly and helpful, but I wish there was more dog clothes (I hate ordering online and not know if it's going to fit) but overall a great place!”
“I bought a pair of work boots for the winter on July 18th. I decided on August 26th that I wanted to get a refund. The problem that I thought that there would be was that the policy is that returns have to be within 30 days of the purchase. I was expecting to get stuck with store credit or no refund at all. I called the store to ask if an exception could be made to the policy or if I was going to be stuck with the boots. The gent that answered the phone was friendly and said that if I came in for the refund he was sure that I would be taken care of. I went in a few hours later and the cashier was friendly and refunded me the full amount after getting manager approval. Thank you for not sticking me with a card with store credit which always seem to get lost or they are never in your wallet when you decide to go to the store.”