The repair service is unreliable. Two rings left for repair, supposed to take 2 weeks, ended up taking 2.5 months. Apparently they were misplaced / mislabeled. Although rings were returned with no work made, store wanted to charge me. Waste of time, unnecessary stress, and subpar service. Just thankful the rings were not... read full comment
January 2022
Had my jewelry inspected and cleaned in under 15 minutes. Even if all the staff are busy, someone takes the time to say someone will be with you shortly.
February 2021
Had my jewelry inspected and cleaned in under 15 minutes. Even if all the staff are busy, someone takes the time to say someone will be with you shortly.
Since 1916, KAY Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local KAY Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more.
