AutoZone Auto Parts on Union Rd in Cheektowaga, NY, is a top destination for auto parts and supplies. The store offers a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the extensive in-stock inventory, and for those items not available, online ordering with home delivery is an option. The store is known for its excellent customer service, with staff members like Mr. Jeffrey and Adam receiving praise for their kindness, patience, and willingness to help. Many reviews highlight quick service, with employees assisting customers promptly, even before clocking in. AutoZone has a reputation for honoring warranties, as demonstrated by a customer's experience with caliper replacement at no cost. Overall, the Cheektowaga location is favored for its friendly atmosphere, helpful employees, and efficient service, making it a reliable choice for car parts and maintenance needs.
I went there and obviously I had a reason, when I approached the employee I showed a picture about the problem that I had on my car. And one of the employees said that I should “google it” I didn’t like it. Just be quiet if you’re are not going to help me
July 2023
The staff in this store are always so patient and helpful.
June 2023
Mr Jeffrey was amazing! Super courteous, informative and willing to help! Most importantly he was KIND and patient. It’s so hard to find good customer service like this these days. Autozone is lucky to have Mr Jeffrey as an employee! Anytime I need to take a trip to autozone it will be the union location!
