AutoZone Auto Parts on Union Rd in Cheektowaga, NY, is a top destination for auto parts and supplies. The store offers a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the extensive in-stock inventory, and for those items not available, online ordering with home delivery is an option. The store is known for its excellent customer service, with staff members like Mr. Jeffrey and Adam receiving praise for their kindness, patience, and willingness to help. Many reviews highlight quick service, with employees assisting customers promptly, even before clocking in. AutoZone has a reputation for honoring warranties, as demonstrated by a customer's experience with caliper replacement at no cost. Overall, the Cheektowaga location is favored for its friendly atmosphere, helpful employees, and efficient service, making it a reliable choice for car parts and maintenance needs.
Shout out to store employee Januel M. We came in with a bad car battery and he helped us tremendously. They didn't had the correct battery so he helped call around all the AutoZones in the area to help find us a solution.
March 2026
Their staff Freddy helped me with my car battery and shared a lot of useful information about car maintenance. Definitely a 5-star experience!
August 2025
Super knowledgeable. Young ladyat the counter installed my taillight bulb for me. Highly recommended. It's great to see young women doing things normally men do.
