Metro by T-Mobile at 1593 Walden Ave offers a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff for their excellent service. Many mention that employees go above and beyond to assist with phone problems, upgrades, and other issues, making the experience smooth and satisfying. The staff's knowledge and patience are highly appreciated, with some customers noting that employees handle difficult situations quickly and efficiently. The store's team is recognized for their accommodating attitude and willingness to help, even with complex problems. Overall, visitors feel confident in the store’s service, recommending it for anyone needing phone assistance or upgrades. The positive experiences highlight the staff’s dedication and the store’s commitment to customer satisfaction, making it a trusted location for Metro by T-Mobile services.
Omar is the best his service was wonderful excellent employee you have there explain and show me everything that was wrong and he made it right I appreciate him he's a keeper
February 2025
I was there today to get my phone to work and I met 2 people MJ the owner and Eb Ask to be treated better Very knowledgeable helpful and accommodating I would recommend anyone with A metro phone problem or upbraid should really go to Salem A metro phone problem or upgrade you should really go to them.
January 2025
This place is wonderful as always. Omar andmainema were so ever patient and answered all my questions .
