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“Huge shout out for these guys!
Corinne and I decided to donate our company crew camper to the hurricane Helene victims In western North Carolina, I left on Nov 5 and headed to Ashville where I had made a connection with Andy and Sampson two outstanding guys doing there part to help. While there we learned of another camper that was being donated In Red Creek NY. They had no way to deliver it so I volunteered to go get it, when I got to the Buffalo NY area My transfer case blew up at 11:00 PM and I was towed to Continental. early the next morning they got it into the shop to do the estimate and was told if they could round up the parts they could maybe get it done by Monday afternoon. I explained to them the mission I was on and gave them the ok to get it done and that's exactly what they did, I called the next morning to see if they found the parts, they said they have a guy waiting for a fedex guy to get the last part. I told them great I need to to tell the hotel how long i needed the room for and they told me don't book another night our guys said they would have me back on the road later that day. they brought in extra help and stayed beyond closing time. What a amazing group of guys thank you so much!!!”
“Everything was great. Got me in right away, making appointments are extremely hard for me to do because I don’t have a regular work schedule. So I appreciate you getting me in right away.”
“I recently brought our work van back to AmTon Auto & Truck for a different issue and had the same solid experience as before. I scheduled the appointment online, received clear text updates, and got a link with the technician’s findings and recommendations. Approving the work was simple.
The repair was completed quickly and done correctly, which matters a lot when we rely on this van to keep our team and clients safe. Everything was handled professionally from start to finish.
Thank you again to Dan and the team.”
“Came to john's after getting scammed by Basil Toyota. Not only did John clean up the mess basil caused, but fixed everything else that they missed. This will be my permanent mechanic ♥️”
“I have brought my car into Ceaser’s Automotive for 5 years now. They are just awesome! They are very knowledgeable, attentive, he takes the time to explain everything that will be done to the vehicle. But most importantly he’s HONEST with his customers! That means a lot to me. Bonus: The work is done expeditiously.
Can’t ask for anything better!”
“First thing's first: GREAT customer service! Tom and crew provided a NYS inspection with easy drop off / pick up later service. Got a call within a few hours with good news and a few help suggestions. One of which I had noticed and was curious about the day before dropping the car off and they came to the same conclusion without having talked about it. Great minds think alike. Clean and accommodating waiting area. And most importantly you can trust these guys.”
“Thanks to Travis at IN Collision, I have found my new repair shop. He was honest, helpful, and very detailed when explaining issues and fixes for my car, and went above and beyond trying to figure out an issue that was causing condensation inside the cabin of my car. Thanks to Travis, I will be returning to IN for my repair and general car needs going forward, even for something as small as new windshield blades.”
“The owner is a great guy. His parking lot was full and the board was overbooked. He still squeezed in my truck for a wiring harness. His staff friendly and very knowledgeable. I highly recommend his services.”
“Very interesting how I recently came across this place again, I had them build me a Torque Converter for a car 35 years ago. I was very pleased then, they did it again ?. I highly recommend this place.”
“Ken and his son replaced my slave cylinder valve, pressure plate and clutch disc , assembly......my GTO is better now than it was new .....thank you Gentlemen and the Mrs.Service: Transmission”
“They saved me for sure! New starter and some wiring and I'm back on the road! Free towing to their shop really helped in the predicament I was in! Thank you Derek!”
“Initially, I called Just Tow it to tow my car. I called them to schedule a town 9 days ahead. After they blew the arrival time by 30 minutes, I called, and the operator said the driver was on his way. The driver arrived one hour and 15 minutes late after the company stopped answering their phone. I called Dadswell's and they came immediately. My driver was friendly, helpful, and gave me advice on how to tell if a mechanic (where I was headed) is over-charging you. Dadswell's is now my go-to towing service and I will start going there for auto/body work as well. Awesome experience! And shocker -- they answer their phones!”
“I trust no one else with my car except Premium Auto!! They treat you like family and make sure you’re getting the best service possible at a fair price. Even when I moved out of NY, I would text Don when I had car issues and wanted to make sure other mechanics weren’t ripping me off. He is the real deal and a great guy!”
“I stopped in for a state inspection and they were very helpful. This may sound silly but I appreciated how they neatly and cleanly scraped the old sticker and placed the new one. I love my cars and this attention to detail shows. You'll have future business from me.”
“Has consistently proven themself to me as trustworthy and helped me out when I needed it. As long as they think they can handle a service my car needs, I'll never bring it anywhere else, even if it is quite the trip.”
“They've done alot of work on my VW Passat. This place is right by my office so it's been my go to, everyone there is super helpful, price is solid, and the work is good, definitely recommend if you're in the area.”
“First time here i needed a Battery Mark was great said that the battery will be here in 30 min
I knew my truck had some issues so i appreciate their honesty and concerns i promise i will definitely be back for tires right after the holiday thank you so much Mark and the mechanics here were great ?”
“Gave me an honest diagnostics of my vehicle, I feel like if it was taken somewhere else they would have dramatized what is was and charged me hundredsService: Electrical repair”
“Originally, I was given Gerry's service as a recommendation from the Rochester British Car Club. After contacting them, Bruce, the main service assistant, gave me a rough estimate of the process and timing for solving an inoperable engine issue. They're a very busy shop so it took longer to get in than I had planned, but they were able to schedule the initial checkup within three weeks. After the checkup, which took a day, they identified the carbs as the root cause and wanted to rebuild them. The estimate for that work was way more than I was hoping for, but I understood the work involved and the hourly rate and it made sense to have them do the work, it's why I was there in the first place.
After they performed the rebuild, the engine now runs like it supposed to, which was such a relief, as I had spent many hours trying to determine the issue myself, to no avail.
Would I recommend Gerry's to others? Yes I would, but as with any quality service these days, the time and hours are going to add up to a significant amount, but was exactly what he estimated. Thanks guys!
Ps... the only reason I gave them 4-stars was the long timeline and the fact that they didn't keep my car as well protected from the weather as I had expected (although in fairness, I'm not totally sure what they did, but it had leaves and debris in it- Roadster no top)”
“Tony at Scruggs on Main in Amherst saved me when my wipers stopped working during a torrential downpour ! For some reason my wipers froze and I couldn't see a thing after leaving the vet next door. I pulled across the lot and asked if they could help. He stood in the pouring rain and did everything he could to figure out what was wrong on my new car. He got me Rainex for the windshield after he loosened them up enough to finally get them working, to make sure I could still see while taking the car in for a warranty repair. And filled up my reservoir as well. Absolutely excellent customer service that's so hard to find anywhere anymore. I will definitely take my car the them for everything it needs and truly recommend them.”
“Can't say enough good things about Twin City Transmission. Brought my son's car there because we thought there was a transmission issue because it was hesitating when Switching gears. They diagnosed the problem and gave me exact instructions on how to get it fixed. Turns out it was a timing issue and didn't charge me a penny for the diagnosis. Great people would send any and all of my friends and family there.”
“This auto shop is, sadly, a rarity in today’s day and age: a straightforward, honest business that performs quality work. They’re right up the street for me, which is a godsend whenever I need work done. My only qualm is that they’re always booked, sometimes weeks out. Still, the aforementioned is indicative of the great work they do and the consistently high demand they enjoy; definitely a first world problem. I just hope that labor shortages don’t affect their otherwise stellar service over the long run. Highly recommended.Services: Tire rotations”
“Twas the day before the first snowstorm & we all packed Fox Tire for tires on our vehicles when along comes shop manager calling us by name & vehicle name. The mechanics took no breaks & knocked out work order after work order so we could get back to work or home. Surely there will be a complaint but Fox did all they could to handle us all as timely as possible. Happy Thanksgiving Buffalo & Go Bills Go Sabres!”
“I've been going there for years. Family owned, father/son operation. Still, the most honest mechanics and fair prices in town.
I'm glad I knew the owner, Chris, through past relations 20+ years ago because shops like this aren't so easy to find. In many cases, I got the honest diagnosis when others tried over charging, recommending/lying about what the real problem was. Thank you, Chris and Todd, at C&C !!”
“I had to take my car in for some minor issues I was having. I was very happy with the service! The team was professional, courteous, and took the time to explain exactly what they thought the best course of action was. They completed everything rather quickly and everything is running smoothly again. The pricing was very fair and I felt confident I was getting quality work. I would recommend this shop to anyone in need of some repairs or maintenance. I will definitely be returning for any future services!”
“Matt were great!
Called Matt, there was a grinding sound coming from under the front end of the car.Matt had us bring it in immediately.
After he drove the car and heard the noise he checked the front breaks. There was a rock that got caught between the rotor and break pad. If Matt didn’t pay such close attention to the noise it might have taken him a lot longer to discover the hidden rock.
Friendly, courteous, knowledgeable and timely, plus great pricing. My car is running with no noise. I will definitely take my car back if I experience any other problems!”
“This guy knows what he's doing. I have a 2003 clk 500 Mercedes benz. I didn't have much hope for it. I took it to at least four automotive shops asking why my whole car's electrical system is fluctuating. The dash, head lights, radio going on and off, A/C blowing unevenly. One guy said it an exotic, might wanna take it some where else. Others, we'll have to run a few diagnostics, and check the wiring. It's gonna cost you just for that. I was getting fed up. One day saw this foreign repair sign ( Grand Prix Garage), I explained all the issue to him just like I would in any other shop. He brought some voltage checking device, hooked it up. It's your alternator. That's it, that's all it was. He charged me $600, got the car back in two days.”
“I had brought a hub assembly by for my fathers car to get pressed and Pete was incredibly kind and really took care of me. I highly recommend this shop for any car needs. Thanks again Pete.”
“This is the second time I’ve used Transmission Exchange and they were extremely knowledgeable, friendly, and helpful. First time I was there they were able to save my car that another mechanic said it wasn’t fixable, and then when my second car’s axel broke they were able to get it in extremely quick and fix the problem.”
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“I was driving to work when something seemed to fall off from under my car and was dragging on the ground. I pulled off into a parking lot and tried calling a few mechanics that were in the area. Five Star was the only one who picked up and told me to come right in. Ron introduced himself to me and took the time to show me what was going on underneath my car. Luckily it was an easy fix that took about 5 minutes (heat shield kept rusting out and falling, needed to be removed) and Ron did not charge me for it since we decided not to replace the part and it was a quick fix. I was very thankful for the fast service and thorough explanation, and needless to say, Five Star Automotive made what could have been a stressful morning into a very easy one!”