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8:30AM - 4PM
584 NY-31, Bridgeport
Banks
“Very nice being able to chat with a nice agent before you even make the trip in for nothing (not their fault) but i appreciate the help the Agent helped me with!”
“I've had the pleasure of banking with NBT Bank in Canastota, NY, Seneca Turnpike for the past three years, and I can't speak highly enough of the exceptional service provided by the manager, Amanda. Her dedication to making customers feel welcome and addressing any concerns goes above and beyond. I genuinely believe she deserves recognition and possibly a raise for her outstanding commitment to customer satisfaction. The branch is consistently clean, and the prompt attention to customer needs creates a positive banking experience. Highly recommended!Sincerely,Tamara Moore”
“Went to the M&T Bank over in East Syracuse. I needed to have my letter notarized. They told me that I would have to make an appointment with the person that does that. This was about 11:00 or 12:00 in the morning and the appointment that they were going to give me would be at 2:00 in the afternoon. I said that I lived a distance from this Bank and stop there because I had an appointment in that area at that time. I asked if there was another M&T Bank close by that I could go to. They told me there was one in Fayetteville. My son took me over to the Fayetteville branch and I asked if I had to have an appointment to have the notary sign the letter that I needed signed and they told me, "No you don't need an appointment." I had it signed right away by "Erica I Bye" Assistant Vice President, Senior Relationship Banker. I was very impressed with this Bank. It's a little bit closer to where I live so I will probably be going here or the Canastota M&T branch.”
9AM - 5PM
329 Fayette St, Manlius
Banks
“Had some services done recently. Matthew Tanchick did an awesome job taking care of us. "Small change" item it was, but Matt treated us with high priority, extremely polite, and then at no charge. Highly recommended. Thanks again Matt!”
8:30AM - 4PM
325 Fayette St, Manlius
Banks
“Special Thanks goes to Lori Wheeler open my bank account officially opened my account for out of kindness and respect and they are so kind and awesome love Lori Wheeler and Lori Johnson and every one also who has help me opened my account they are awesome and wonderful and customer a AAA+ Aswome”
“Just started with Key Bank, no problems. The people at the bank have been very helpful. A special thanks to Clara for taking care of my transactions in a timely fashion.”
9AM - 5PM
138 Albany St, Cazenovia
Banks
“Heidi has always gone above and beyond for us. We've moved several times since opening our account in Cazenovia in 2007 and I still reach out to her for assistance because she's so reliable and knowledgeable. She's a big reason why despite where we've lived our direct deposit still goes into our Keybank account weekly. Joshua is also very helpful as he's serviced our account needs more recently. Thank you both!”
“I do recommend NBT to anyone , John is a great and professional manager who helped me a lot
Thank you, John ?
6 years ago, when I met him, he helped me open my business account quickly and stopped me from going through scams,”
“This is the only competently run branch I've encountered. They solved the problems caused by the incompetence at other branches. The only drawback is that all KB's now have 9am lobby hours which doesn't work for anyone with a job.”
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“a miscommunication resulted in me missing the lobby being open in order toget a new debit card. Staff were able to address my need thru the drive-up window. Jessie was fantastic, unbelieveably great customer service”