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“The folks at this shop were great to work with. I never had an accident before, and never had to really go through car insurance before either. They were very friendly and knowledgeable during the entire process. They were able to answer all of my questions, and regularly called to keep me updated on how repairs were going or the updates from my insurance adjuster — both of these actions also helped reduce my overall anxiety about the situation! Even when it came time to arranging the rental car, they were able to help with the communications there too. Wonderful experience from start to end!”
“Jim at Semple's was very helpful with my car and was super nice to work with. Semple's pricing is fair and they always do a great job in a timely manner.”
“The service I received at the Gerber Collision location in Bergen was exceptional from my first contact with Michelle. I explained to her a tree limb had fallen on my car. She took my information and called me back to say they could get me in right away. They kept me informed of the progress every other day. After I picked up my car I had a minor problem with a door lock. I called them and they said to bring my car in and they would take a look at it. I was in and out of there in less than a half hour with problem solved thanks to Dalton. Their customer service is amazing. So glad to have my car back looking great! Thank you to all at Gerber for going above and beyond!”
8:30AM - 5:30PM
5412 West Ridge Road, Spencerport
Body Shops
“Amazing service and fair pricing!
He was the ONLY person who could replace the blower motor on my Ford. (It's a 4 hour job)
Highly recommend him to anyone for future needs.”
“Anthony was great to deal with! All of the people me and my wife delt with we very helpful. My wife and I both leased a vehicle and they went over all the features and how to use them. We would highly recommend West Herr.”
“Pete did fabulous job repairing my 2020 silverado Truck looks brand new he even replaced bug deflector Was going to trade in but he did such a great job, I think I'll keep it a little longer. Thank you for a great job!”
“Great work and wonderful communication. Unfortunately I was in an auto accident... they fixed everything!! They kept me updated with any delays with parts etc. My vehicle looks and drives like brand new. Highly recommend!!”
9AM - 5PM
8375 East Main Road, Le Roy
Body Shops
“Very responsive. When I called to find out the process for my son to empty his car the guy I spoke to was super helpful and very respectful when my son arrived on site. Made it a point to move the car outside as he knew my son would get there after hours. Great customer service!!!”
7:30AM - 5:30PM
4545 W Ridge Rd, Rochester
Body Shops
“I took a 2022 Dodge Charger with passenger side damage to West Herr. They were totally professional did a great job especially with the paint and would recommend them to anybody!”
“Seeing reviews and some are old but I definitely had a good experience. I literally had to do nothing but show up on time to drop off the vehicle. Rental car company was right there waiting for me to get me going fir the day. They handled booking the car and let me know each step of the way with texts and calls. Thanks!!”
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“I brought my vehicle in to get painted for someone rubbing up against my front bumper and molding, Dan the owner of the shop did a fantastic job it’s brand new again, if anyone needs some body work get with Dan. He doesn’t rip you off he makes you feel good about the work he’s going to do and his price is very fair
Steve C.”