“I recently brought my car to Ziebart - Cicero for rust protection, undercoating, and diamond coating—and I couldn’t be happier with the experience! From start to finish, the customer service was outstanding. Andrew was incredibly friendly, helpful, and communicative. I had perfect timing and they were able to take my car in the same day, which was a huge plus.
What really stood out was Andrew’s call halfway through the process to give me an update. That kind of attention and transparency is rare and truly appreciated. Even better, I got my car back the same day—and it looked absolutely brand new! I was genuinely impressed by the quality of the work and the efficiency of the entire process.
Highly recommend Ziebart if you’re looking to protect and enhance your vehicle. Great service, great results!”
“The service was exceptional and fast. Everyone I encountered was professional and kind. Two of the agents went above and beyond to accommodate my needs.
That’s customer service at its best. I’m satisfied and would recommend. Thank you.”
“I had a crack in my windshield and J &T Auto Glass in Syracuse, NY was absolutely amazing. They were very personable and provided great customer service from start to finish. The job was completed quickly and professionally. I highly recommend them to anyone in need of auto glass repair or replacement.”
“Safelite was fast, thorough, turned a quarter-sized divot in my windshield to the tiniest bug smear. I drove to Safelite and got there early and they even took me in. I don’t have enough good to say for how they treated me, other than thank you”
“I called them a week ago to make an appointment to get my AC looked at, no cold air coming out. Made a 7:30 am appointment to drop off my jeep. 10:30am they called, told me what they found, parts needed and quote . I told them go ahead and do the work. Vehicle was done before they closed.
I picked it up, paid and was extremely happy and grateful for such a quick turnaround.
They are all pleasant to talk to, efficient and truthful! I highly recommend them!”
“Impressed with ease of scheduling/rescheduling. Great price/coupon offer. Coming to me for same price!! Outstanding quality work by very pleasant professional tech. He cleaned the dashboard without even being asked!! Stickers perfectly placed, he moved my insurance beacon for me, just true excellence and a very nice guy. Done quickly. Overall outstanding experience from beginning to end.
Online scheduling was awesome. Tech was a superb representative for the company. Quality, communication and warranty all top notch. I appreciated the informative texts and short preparation video sent ahead of time. Edited: typo”
“Amazing people! Had an issue and the they stopped what they were doing and took care of us right away. We were traveling cross-country and they certainly didn’t need to stop and help. Highly recommend this group!!!!!!”
“What can I say Omgaaaaghd, the service that I received from start to finish, the communication was on point, I am a person that was worried about my vehicle not being in the same county as me. But, from me calling to check the progress which was almost 2 or 3 times a week lol. Sara was very nice when she answered the phone and when she was not able to answer a question that I had she transfered me over to my adjustor Katelyn who was very professional and very knowledgeable and kept great communication, I spoke to Brian he was very nice as well. Dave did the work on my SUV and I just want to say what a superb job. I am so glad I did not try to find my own shop and went with my gut feeling and go with the shop that was in my insurance network. I just would like to say thank you all for the hard work with my vehicle. I am so glad I chose Gerber Collision and Glass of East Syracuse if you need bodywork done on your car dnt hesitate for a moment they will get your vehicle looking bew again. Thank you for the excellent customer service ?”
“Northside collision is at this location now. They are great people who are willing to help; great character.
Helped me with a flat tire predicament and got me on my way to driving again.”
“Great Customer Service!!! WAYYY cheaper than the other guys, quick and efficient! Came right to my house, very satisfied and will be referring anyone that needs a replacement!”
“I had a custom shower door built and installed and we are thrilled with the results. Alex was very thorough in explaining the pros and cons of various options and while we had to wait a little for the install the results were worth the wait.”
“Great experience! I was about to order online, but my husband found this place. It was a MUCH better price and ended up being even cheaper than what they quoted me on the phone. I’ll definitely be back with any glass needs.”
“From start to finish- great experience. I want to credit my rep Marcus for being courteous, friendly and a real gentleman to be around while my car was repaired. I really loved the text updates and overall communication offered here. The job was done in a timely and impressive manner. Hope I don’t have to go back for any body work, but if I did. I will look my buddy , Marcus, up.”
“Awesome service!! I brought my car to Gerber for some body damage on my car and it was finished in just a few days!! It looks perfect!! And the price was VERY reasonable. The customer service reps and the Office Manager are great!!”
“Ive been going to Randy since the 90's. Always a far price. Less then other places.Window tinting is not easy there's always a chance for a flaw. Any issues he makes right. Highly recommend”
“As a rite of passage in central New York, I hit a deer, or I should say a deer hit me. My insurance told me to take the car to Gerber. I had never heard of Gerber, so I didn't know what to expect. From the moment I dropped my vehicle off, the staff was so kind to me. They provided updates throughout the entire process, and they finished the repairs well before promised. When I saw my car, it looked brand new! and they even cleaned the inside! When my car was returned to me, I noticed a few issues and when I reached out, they told me they would take care of it right away. Thank you for your excellent customer service! The only complaint I have and it is minor, is that loaner vehicles should be available like some of your competitors...but it's no biggie, we made it work!”
“I got into an accident on ice road and had to have it fixed. They estimated it to be done 1/9/26 and it was done way earlier on 12/23/25. I'm very pleased with Northside Collision!”