CountryMax in Cicero is highly praised for its friendly and helpful staff, especially the store manager Charlie and pet manager Dia, who have made a lasting positive impression on customers. Customers appreciate the quick and courteous service, whether they are shopping for pet supplies, horse feed, or hay. The staff are knowledgeable and go out of their way to assist, with some employees even personally fetching items from other stores to ensure customers get what they need. Propane services are also available at this location, with inexpensive cylinder refills and friendly, fast service from staff who know their job well. Many customers have had frustrating experiences at other locations, but the Cicero store has changed their opinions through exceptional customer service. Customers feel heard, valued, and appreciated when they visit. The staff's grace, compassion, and dedication stand out, making it a favorite shopping destination for pet owners with a variety of animals, including ferrets, horses, goats, dogs, and reptiles. Overall, the team at the Cicero CountryMax is recognized for their hard work, kindness, and professionalism, making every visit a positive experience.
What a wonderful experience! Owen and Britt were really amazing and knowledgeable about the items we were looking for! Will definitely return for more plants!
May 2026
Owen is a young handsome helpful gentleman. Helped me find all my items and even loaded them into my car too. If you need any help at this location Owen’s your guy!! ❤
May 2024
Cute pet and garden store. Friendly staff that are eager to get you what you need.
