“I had priced out Koi pond supplies at a large box store, thinking it would be a ton cheaper. First, it was almost the same price; only slightly more expensive at The Pond and Rock Shop. Second, The employees at the shop are so incredibly friendly and knowledgeable I am incredibly lucky I chose them over the box store. The slightly higher price is completely worth it as The Pond Shop continues to be a great resource that I can always go back to for advice and hand holding when I need help! You can’t get that in a large store for sure!!! Love this shop!!! I have recommended to all my friends!!”
“On Feb 4 around 11:45am, I entered Home Depot Cicero in search of a product recommended by my plumber. I spoke with the female assoc who was at the entrance, and she not only told me where to find it but walked me to the exact location. We talked about how much I needed, and she plucked the larger (heavier) bottle off the shelf to carry it to the front - right to customer service (which was on the side on thr store where I parked). She then went one step further and asked the CS gentleman to carry it out to my car for me. I knew I was not feeling well, but the perceptiveness of the young lady was beyond expectation. I was remiss in getting their names, so I hope the scheduler or manager can determine who they are and extend my gratitude for their kindness sometimes not found in our world today. Thank you.”
“Not all locations sell Propane, but the Cicero location does.Propane cylinder refills are inexpensive. Friendly and fast service. These folks know what they are doing.”