Firestone Complete Auto Care in Cicero, NY has been serving the community since 1926, offering a wide range of auto care services for all vehicle types. Customers appreciate the quick, professional, and reasonably priced service, especially for routine maintenance such as oil changes, brake inspections, and engine repairs. The team is known for their honesty and good communication, keeping customers informed throughout the service process. Many customers trust Firestone for their fleet and personal vehicles, with some having relied on their services for several years. The staff is praised for their patience, accommodating approach, and effort to get necessary parts even under difficult circumstances. For example, in a brake emergency, the team went out of their way to help the customer get their vehicle fixed quickly, despite parts supplier issues. Customers also note that the service quality is consistent, and they feel confident that their vehicles are well taken care of. While most reviews are positive, there are some concerns about overcharging and quality of work at certain locations, but these are not representative of the overall reputation. Overall, Firestone Complete Auto Care in Cicero is recognized as a reliable, friendly, and trustworthy auto service provider dedicated to helping neighbors keep their vehicles in good condition.
Able to get a quick appointment. Staff treated us well during visit. Appreciate the veteran discount. Work done right and they checked over the vehicle as well.
March 2026
As usually is the case, we were able to get in for the requested service in a timely manner, and at a reasonable cost.
Friendly staff, etc.
Thanks Again...
July 2024
Great customer service, reasonable prices, timely and professional repair, with helpful payment options.
