Verizon provides helpful and friendly service at their stores. Customers appreciate the knowledgeable staff, such as Kenzie, who quickly assisted with upgrading phones and answered questions about accessories and device issues. The staff also helps with plans and Wi-Fi options, making the process smooth and easy. Some employees go above and beyond, like Paul, who handled a stressful situation with humor and care, leaving customers feeling supported and valued. While availability of certain products, like the Razer Edge, can be disappointing, Verizon staff work efficiently to resolve issues, including cancellations and shipments. Overall, customers have positive experiences with Verizon's customer service, praising staff for their patience, expertise, and willingness to help, making Verizon a reliable choice for cell phone needs.
Love verizon but got a little disappointed ? bought the razer edge said they had it in store drove there to fi d out it wasn't available yet but great customer service got it canceled and a new one being shipped worked fast and efficiently
October 2022
Great place for cellphones,tablets,chargers,headphones, etc. Good service.
July 2022
Wait was very long, couldn't fix problems but it's not their fault it's Samsung!!
