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8AM - 6PM
4145 NY-31, Clay
Auto Repair
“Had an emergency flat, that resulted in me stopping buy on the way for groceries. Had one guy ( I believe his name is Adam) working in the shop by himself and navigated the orders and in coming costumers with great customer service. Was a shame to see him by his self on a Sunday but a great site to see his work ethics.”
“I’ve been here many times with multiple vehicles and the service is always excellent. Great staff and great service all around. Highly recommend these folks.”
“Beyond excellent service and communication ALWAYS. I wouldn’t take my car anywhere else- ty to Mark, Chris, Donna and the whole team- always satisfied and every time pick it up I notice the difference and know If for some reason I’m not happy (never happened)- they are just a phone call away and will absolutely make it right!”
“I pulled in because I just got an oil change from a different store and I was leaking oil. They took me in and my oil filter was missing a gasket. They fixed it cleaned, Cleaned all the oil up and charged me $11. I have a new place to get my oil changes from now on. Dale was awesome. Thank you very much. I will be back. Great service. Fast and thorough.”
“Carlos and his team were awesome! He was courteous and knowledgeable. He took the time to explain things and gave us the best service. My car and I appreciate such fine care! 🔧”
“I had a wonderful experience purchasing a car from Alan Byer. Dave was easy to communicate with. He kept me informed of the process and timeline while purchasing the vehicle. The car was delivered in immaculate condition! Dave explained the new features in my car and was patient with questions and concerns. It was a great experience! We had been bringing our older Volvo to Alan Byer for service and have always had great customer service!”
7:30AM - 5:30PM
7361 State Fair Boulevard, Baldwinsville
Auto Repair
“Lou is the best . I had a discrepancy on my CarFax report which had the wrong odometer reading on it . I called Lou to help with this mistake and he got on it right away. Within days carfax was fixed and allowing the correct details to be shown . Lou is a man that knows how to get things done . Highly recommend Lou for any car related issues.”
8:30AM - 7PM
3004 East Ave, Central Square
Auto Repair
“Milo was a pleasure to work with. I get overwhelmed looking at 100 different vehicles and their options trying to find the best deal. I told Milo what options were a must and where I could give on. He found me the best deal and made the process seamless. Highly recommend him and Burdick Ford for your needs.”
“I only trust Midas! They’re my favorite place in North Syracuse, and I wouldn’t take my vehicle anywhere else. Mike is an excellent worker and always goes above and beyond to assist and accommodate me. I’ve been coming here for my tires and vehicle service, and I’ve always had a great experience.
Thank you, Midas, for taking care of my vehicle and keeping it running well. I truly appreciate the great service!”
“I found a large nail in my tire, and my husband immediately recommended taking my car to Mavis. I'm so glad I did! They were professional, friendly, and had me in and out quickly. The whole process was easy and stress-free. I highly recommend them.”
“John and the team at Bayberry Automotive make me feel like I’m taking my car to a trusted friend or family member for care.
I am so glad I decided to stop in years back because they are everything I always wanted for car care. I am a trusting person and I don’t like the feeling vulnerable to those who lack integrity. Bayberry Automotive’s slogan “Integrity in Everything” is 100% true for them and something I believe in strongly as well. I always wanted a place I could trust and go to forever rather than always trying a new place w an uneasy gut feeling each time. I just wanted a place I could ALWAYS TRUST. I found that at Bayberry Automotive! I am so excited to see that they have a new 2nd location now! Congratulations!!! This is what prompted me to write this review today. I want others to know what an amazing place it is and that they can trust it fully.
Don’t procrastinate getting your car looked at if you sense something is off. There have been times I have taken my car there only to have John tell me everything is fine or explain if it’s a minor issue and how and when I should deal with it. There were times he had a moment to spare and said let’s hop in it and take a drive so I can listen. He will tell me if it’s something that can wait or if a less costly way is ok to do or if it’s worth it to pay for something more reliable. Whatever it is, I know I can trust him completely knowing he is keeping me and my family safe either way. I know that the advice he gives me is the same advice he would give his family or friends. You can see it in his eyes that he is a honest man.
Speaking of family, his daughter Mackenzie is always so friendly and professional just like her great role model father. Not only do I trust John but because of the integrity he has, I know I can trust anyone working there. I know he wouldn’t have it any other way.
I never even minded waiting for my car to get fixed because it is enjoyable to sit and listen to the genuine, honest and kind customer service John provides any customer over the phone or in person. It is reassuring knowing that good, honest, hard working people still care for others the way he does. It’s like a free dose of soul comfort that I get to take home with me. I know others waiting there feel the same way I do. You can see it.
I recently bought a new car and I gotta admit I’m a little sad I won’t see the Bayberry Automotive team as often as I used to.
Please head over there, even for a basic oil change, just so you can say hello so you can get a feel for the customer service you will always be able to count on.”
8AM - 8:30PM
7435 Oswego Rd, Liverpool
Auto Repair
“Yet another fantastic service experience with Toby and the team at Oswego Rd Liverpool location. Team, thank you for all you do, you guys are the best 👍”
“From my initial contact with the internet department to the final sale- everything was amazing. Joe Refat was great salesperson- honest (yes!) real, and attuned to what i wanted AND what I didnt! The business manager made the finance part seem easy, and my interest rate was LESS than the credit union quoted me! I could not be happier driving my beautiful new Subaru! THANK YOU!”
7AM - 4:30PM
515 Charles Avenue, Syracuse
Auto Repair
“Rob and the team at Canetta's Collision are amazing!! I hit a deer and messed up the front of my car and they helped me out with the entire process start to finish. They walked me through everything in detail and provided amazing customer service every step of the way, they did it all! They made my car look like nothing ever happened and I was overjoyed with the results. The team is so thoughtful, kind, and they really give it their all! I highly recommend going to Canetta's Collision!”
“The guys here are always willing to do a great job and especially for short notice jobs! The service is always excellent and I always feel welcomed! It’s truly one of the best shops around! I highly recommend!”
8:30AM - 7PM
5947 East, 5947 Cir Dr E, Cicero
Auto Repair
“I highly recommend Maggie. It was my first time buying a car and I had no idea what to do. She answered every question I had and went out of her way to help me get through this buying process as smooth as possible. She is definitely a great person to go through if you need a new car.”
“For many people, myself included, the car-buying process can sometimes feel overwhelming. That being said, my experience with Maguire Nissan—and specifically with Mia in sales—was easygoing and comfortable from start to finish. Mia was professional, knowledgeable, and never made me feel pressured throughout the entire experience, which made the process easier and more enjoyable.
I definitely look forward to continuing to build my relationship with Maguire Nissan and would highly recommend Mia to anyone looking for a great car-buying experience.”
“Stopped in to see if they could help me get a valve stem cover off that was locked on. They took me right in and replaced the valve stem quickly and when I went to pay was told no charge. I always get great service there”
7:30AM - 4:30PM
5684 NY-31, Cicero
Auto Repair
“I mixed up my inspection appointment date and showed up a day late. Despite being very busy, I was facing a 3 week reschedule, but Anita went in back and talked a mechanic into squeezing me in. I was out in 40 minutes.....Great service!”
“I went with the intentions of not buying a car, and just to see what my car was worth. And then I meant Erica. She then inquired as to what I would like in a car if I were to buy. She showed me a car on the lot that caught my eye. She worked with me to buy that car. She was kind, knowledgeable and patient with me. I am now the proud owner of that car. She made everything so easy. If you are going to buy a car, please see Erica she is the best.”
“Went there with my car, they checked it for free, great prices, the guy who runs the place actually cares about your situation and the customer. He’s honest about what you need to fix to keep it going, and the prices are way more fair than all those big places like Firestone or something. Couldn’t be happier that I brought my car here.”
“K&C is my go to shop for auto service. They are consistently efficient, knowledgeable, helpful and honest. It is difficult to find a service center that I can trust and so these qualities matter a lot.”
“It’s no wonder that Chuck Taylor’s. Collision Repair has been in business for decades and continues to thrive. Their work is professional, prompt and when Brandon says something will be done, take it to the bank that it will be. Fortunately I don’t need body work done often but whenever I do I’ll be heading to Chuck Taylor’s.”
“We have been customers with John's Auto Care (in Solvay) for over 25 years. This was our first experience with the recently opened Brewerton Road shop and it's nice to see that the service there is as good as the original. We were buying a new vehicle and needed it checked out before we purchased it. They were able to squeeze us in (spur of the moment) & look the car over which allowed us to keep everything on schedule with the dealership. That type of service is rare these days and that's why our family will loyally continue giving John's Auto Care our car repair business. Thank you !!”
9AM - 5:30PM
101 Bennett Rd, Camillus
Auto Repair
“Everyone was very friendly and helpful. This was my first time coming here for service and I will be making any future appointments for my car here going forward.”
“I had a great experience at Mavis Discount Tire, and I especially want to recognize Cody, the Assistant Manager. He went above and beyond to make sure everything was taken care of and made the entire experience easy and stress-free. Cody was professional, friendly, knowledgeable, and genuinely cared about helping me out. You can tell he takes pride in his work and in making sure customers are satisfied. Great customer service from start to finish — I highly recommend Mavis and especially Cody!”
“Round 2 at Tony Rotella’s and the customer service is amazing. I wanna give a shout out to Jim and Jennifer, they truly make the hard situation so easy! I was a clueless girl In June and needed some body work done and I found iut they were a certified Honda body shop, they explained every detail along the way! Five months later I’m back but not in a Honda! They were so easy to deal with the first round, I had to come back! ?? and I truly feel like I made friends! Worth every penny and impeccable service! I would recommend this body shop to everyone!!”
“We worked with Noah on a used suv purchase. He was very helpful and easy to work with. We were able to find a vehicle that met all of our requirements and for the price we needed. I would definitely recommend him to anyone looking for a new vehicle.”
“I’ve used Syracuse Auto Works several times, and overall my experience has been positive. Their biggest strengths are that they diagnose problems carefully, get repairs done relatively quickly, and actually solve the problem.
They also try to accommodate customers when there is an urgent situation. When your car suddenly breaks down and you depend on it every day, being able to get it diagnosed and repaired without waiting several weeks is very important.
I especially appreciated an experience earlier this month. I brought my car in for work involving the rear brake caliper, and while working on it, they noticed looseness in the rear wheel bearing and brought it to my attention before it could develop into a more serious safety problem. I appreciate a shop that pays attention to potential problems beyond just the specific repair requested.
Most recently, my Prius suddenly broke down with a “Check Hybrid System” warning. They diagnosed the problem as a failed throttle body along with a weak 12V battery and completed the repairs quickly. I also appreciate that they installed a Beck/Arnley replacement throttle body, which is a reputable aftermarket brand, and the car is now running normally again.
One small suggestion for improvement: I had asked about the brand of the replacement throttle body before the repair. The manager later told me in person that it was Beck/Arnley, which I appreciate.
However, it would have been even better if the brand and part number had been included on the invoice, or if the shop had saved the parts box or provided a photo of the new part/packaging for my records.
The main downside is price. Syracuse Auto Works is not inexpensive, and some parts and labor charges can be on the higher side compared with other independent repair shops. On the other hand, in my experience they are
responsive, thorough, and capable of getting the problem fixed, especially when the repair is urgent.
Overall, I consider Syracuse Auto Works a reliable and efficient repair shop with good diagnostic ability and customer service. They may cost somewhat more, but they have been able to solve my problems and have made an effort to accommodate me when I needed repairs quickly.”
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“Stopped and asked if he could help me fill up some boat bumpers to save me an hour with a hand pump did it with a smile no questions asked. Tried to pay him he didn’t want to take my money speaks volume of his character. If I ever needed anything done to my vehicles I’d go there in a heartbeat just due to his character and by the reviews I can see he runs a great buisness. 5 stars all the way around”