M&T Bank's Clifton Park branch is highly praised for its helpful staff and excellent customer service. Customers appreciate employees like Sally, who went above and beyond to provide a lien release quickly, helping a customer who needed it to sell a travel trailer. Her dedication saved the customer's experience. Chris DeMichele is also recognized for her exceptional service, especially when she managed to create a joint account promptly despite system issues, maintaining great communication throughout. Overall, the branch demonstrates a strong commitment to serving the community, with staff members who are willing to go the extra mile to ensure customer needs are met. The bank offers convenient hours and 24/7 ATM access, making banking accessible and reliable for local residents.
I came from the branch in Schaghticoke New York this branch is bigger more people to help you and they're very attentive I absolutely love this branch
February 2025
Terrian Bennett (Universal Banker) assisted me and my wife during a banking crisis - her calm demeanor, subtle sense of humor and assurances that all would be well made the visit comforting - thank you Terrian for your professionalism and dedication to the customer and our issue - truly appreciated - Chris and Karen
October 2022
Chris DeMichele is awesome. My husband and I went to open a joint account and their systems were currently down. She took it upon herself to create the account in a timely manner and had great communication doing so. Would recommend 10/10.
