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March 2024 by Lyle Colvin
So I was supposed to get a package delivered. And I got my regular mail delivered on the day The package is supposed to come, but then I'm notified that they could not deliver my package because they couldn't access my residence. That is bull, because they delivered my regular mail, just not my package, that is just laziness by the US Post Office. You can't trust anybody to deliver packages. Or anything, but yet they want our money and they can't fulfill it. What a joke.
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March 2024 by Harold Felt
It’s not the post office we used to know, things have changed & the faces are always changing at the front counter, if it’s open…
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March 2024 by Marshall Niedecker
went in at 1;30 on feb. 29 customer service window closed.. 6 people waiting.. Could hear voices . finally after 20 minutes the crowd made a fuss. Person appeared seemed annoyed and said no one there to work customer service!! Why not put a sign! Will customer service ever be open again? They had no idea!
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February 2024 by Patricia Mallery (Patty)
The mail man keeps sending my mail back. Names on box. Please hire ones that can read
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December 2023 by Sandy
Unfortunately I have been having major issues getting my packages when my regular carrier is off. I had to knock on doors and track my own missing package down 2 months ago, and now it has happened again. Tracking says it was delivered to a "parcel locker" - funny - my house has a porch and a mailbox - not sure where my goods are that were delivered to a parcel locker?! The PostMaster does nothing - he won't even come out of his office and speak to customers. The online system is down to file a help form for a missing package - and I keep getting error messages. If I ever provided customer service this bad to my customers - I would be out of business!
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November 2023 by Michele Pafundi
Went there today at 10:30 thinking I would beat a long line but I stood there for 10 minutes behind 2 other customers waiting for the post office worker to get off the phone. And only to be toldI couldn’t use then box i was using cant be used. There should be a 1-800 number for people to call. There is only 1 person who works in this post office and there is always a long line.
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October 2023 by Stanford Grd
This post office is ridiculous. They let mail sit in the blue box for DAYS, though they’re supposedly required to postmark mail as scheduled on the box. Then when they do get your mail, they send it on to the next post office without ever accepting it. So tracking never updates till it’s a state away. If you have to mail something important, take it to Latham. And btw, don’t bother trying to call this po, as they literally never answer the phone.
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October 2023 by Lexi Hopkins
Horrible hours. Only six hours of operation per day, yet they need to close for an hour for lunch. Why? You're hardly open to begin with. I wish I had it so easy at work.
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October 2023 by Meg Vitale
I don’t understand how you drop off mail but don’t look like inside the mailbox for outgoing mail??? I even tapped a note on my outgoing mail saying TAKE ME and guess what? It’s still there. I’ve been away from home for 2 weeks and came home to MY OUTGOING MAIL STILL IN MY MAILBOX WITH ALL THIS NEW INCOMING MAIL! I know we are all human but…now my bills are late for no reason other than SOMEONE NOT CHECKING INSIDE THE MAILBOX FOR OUTGOING MAIL. thank you. I’ll be TRAVELING to drop off my mail from now on. extremely inconvenient and makes no friggin sense.
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October 2023 by Edward Young
Could your driver not throw packages at my door? It's not difficult to walk the few feet to place it gently on my porch. This is a continuous problem with your driver, if he hates his job that much he should quit.
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October 2023 by Belle Irene
What is wrong with your carriers? Yesterday we had mail from 4 different houses in our mailbox. We have had money sent to us from family that was never received and now I’m guessing ended up in someone else’s mailbox. Pay tf attention!!!
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August 2023 by Neo Anderson
These people can't read numbers. They cram packages into boxes shredding everything and making it nearly impossible to get out. I think they recruit carriers from mental institutions and halfway houses. Packages arrive in the US in 2 days from inland japan, and it takes that long just for a package at this office to be put aboard a truck. Absolutely atrocious service.
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February 2023 by Helping You
They have absolutely no idea what they’re doing. Guy never even saw an online application before and it’s 2023. I knew it would be downhill from there. At this point, they just need to shut the whole office down. Don’t waste your time.
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December 2022 by Joe Welcome
Been having major issues getting our mail delivered daily. We see on the website what mail I'm getting that day and we instead get the mail we didn't get because the substitute decides not to come to our street at all. A check was supposed to be in our mail one day and instead we got the prior days mail. I went to the post office and I was able to get my mail because whoever was supposed to do my street that day had left it in what the Post office called the put back box which meant our mailman couldn't be bothered but if you don't have enough mailman then please hire more
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December 2022 by Em Bowkie
The mail delivery man literally CHUCKED the package at the door! He couldn't be bothered to walk the FOUR STEPS to put it in front of the door! In an apartment complex none the less!! Absolutely unbelievable- the sheer audacity is outrageous! Worst service I have EVER experienced! Horrible staff!
