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“As someone unfamiliar with the shipping process, I encountered a very nice staff member here. He clearly explained what I needed to do, making the entire process quick and comfortable. Additionally, the location is easily accessible and parking is convenient.”
“Never had any issues at Centerport PO. Always friendly and helpful. My mail is always delivered timely and special requests are taken care of efficiently. Thank you for your professionalism and service.”
“I left many packages at post offices in different districts, the whole team working here is very solutional and friendly. I don't know English very well and despite this, they solve all my needs and problems. I don't write that sharing names is prohibited, but I thank the entire team individually. I got help translating. I hope everything I wrote is understood.”
“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
“Postal workers here have always been polite and helpful; however, Jesse deserves special mention:
We were expecting a shipment of live chicks. Tracking the shipment, we discovered that it had been delayed at Jamaica and was scheduled to be delivered the following day instead -- Obviously not great for live baby birds.
Jesse helped investigate -- and when they arrived later in the day, he drove them over to our house personally to deliver them!
(FYI, for those who don't raise chickens and wonder how they can survive the trip: Before they hatch, chickens absorb the remains of the yolk inside the egg and use it for nutrition/hydration over the first two or three days. A heat pack is added to the box to help them stay warm, and obviously there is special care in handling and delivery.)”
“The lady at the desk I forgot to look at her name but she was very polite, professional and kind. My family and I went to apply for passports for my kids and we had gone to the one in Centereach and they were not helpful at all. I booked an appointment the first time and they didn't help me bc they said the appoitment was supposed to be earlier but I got there on time but didn't know I had to fill-out applications first made another appointment and got there on time there was a line and then they said that they couldn't help me bc the pictures were not supposed to look like that that the hair had to be down, they found any excuse to not help and that they were busy that day to book another appointment for another day even tho it was only 9:30am so I went to this one in CI and they were the best of the best.”
“The woman at the front was extremely helpful to me. She made sure i had properly filled out my passport paper work and that i had everything I needed. She was extremely patient, helpful and kind. It was about 5 mins to close by the time i left and she was nothing but kind to me.”
“I love the convenience and location of this post office. You can easily find parking and the staff is friendly and knowledgeable. There are off peak times, when I have been in and out for a few minutes. I’ve gone in and done returns and they even scan QR code so they’re pretty high-tech. Highly recommend this location.”
2:30 - 4PM 9AM - 1:30PM
16 New York Ave, Huntington
Post Offices
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“My first visit here was a good one, and when I have a good experience I like to let others know. Especially when most visits to USPS locations are usually not the most pleasant. Not this day at this location though! So let's celebrate, I was in and out in a couple minutes. The lonely gentlemen behind the counter just received a huge order from the customer before but it didn't take long at all(a minute most) and he was helping me with my few pieces of mail and off I went. Very nice...I hope you have a similar experience!”
“I prefer no other post office but Brightwaters. From day one, the past staff and current staff have been so amazing and provided excellent customer service. I love walking in and greeting Dee by her first name like a friendly small town thing. She also provided me with a lot of valuable info and instructions as I ship out often. Great post office, great service. I am grateful for them.”
“Small Post Office and Understaffed it seems every time I go there. Which is fine...its OK. There is always an older women there with short hair. Positive attitude and pleasant no matter how ignorant, arrogant and/or inpatient people are. SHE IS THE MVP!Also I have had issues with packages in the past not getting there when they should as of lately (understandable consdering the times) and tacking information not being updated on the website. I call the store with tracking info and they go above and beyond calling plants to find out where the package is and calling me back with updates!Staff at this store A++++ lucky to call them my local/home PO.”
“I'm constantly reminded that I should always come here any and every time I go to the Smithtown location.Never once have I had one single issue here in fact the service here is always very respectful and they go out of their way to be helpful and friendly. If you go to Smithtown you will most likely be greeted with the exact opposite service. Do yourself a favor, don't go to Smithtown.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“Impeccable service, professionalism knowledgeable. This staff goes above and beyond they treated me so kind. They were so helpful so on point with everything that needed to be done for me the way they treat their customers. The people in their community is just amazing. They were so caring to my needs. They helped me figure everything out and got me all set and I can’t say thank you enough to Brianna and the other ladies that helped us I want to say thank you so much for helping me today and going above and beyond as they did I appreciate them so much, you just don’t get service like that anymore. They are the real deal there. And once again, I really want to thank Brianna for helping me get through this and figure everything out for me and just making my day better. She puts a smile on everyone’s face.”
“I had the best customer service ever here. I went to see if a package of mine had been delivered there for pickup yet, and Fred
assisted me. He was extremely friendly and knowledgeable. He was unable to locate the package and I was about to leave. But as I was pulling out, he actually ran outside to let me know it was just coming off of a mail truck they were unloading. He went above and beyond to make sure I was being helped and felt satisfied here. Fred deserves a huge raise!!”
“I do a lot of shipping here, there almost weekly, and yes sometimes the wait is longer but I’ve experienced that at many different post offices- this location is different because they work very fast to make all transactions as easy and efficient as possible- I’ve seen the staff help people out and giving customers information to make their shipping cheaper- very patient and knowledgeable, this is my number one spot for my mailing needs- I’m being totally honest, they really are great here-”
“Well, my story is this. I had an item shipped from a DHL e-commerce. I accidentally put the wrong address on the package. The address didn’t exist, but contacting the Huntington post office.. Speaking with Max and Deborah. About my issue they were so helpful professional, and actually called me back in a timely manner with people like this working for the United States postal system. We can’t go wrong thank you again Max and Deborah and The local letter carrier for helping fix my mess up”
“I can't understand the negative feedback from others, but I find Northport PO staffed by the nicest and helpful window clerks. Sure, every now and then there's a line of 5 or more - just wait. It's something people are capable of doing.
If you people hate this place so much, go to the UPS Store and get charged 5 times as much. (They have lines, too)”
“This is the best Post Office in Suffolk! Never a long line; the staff is very efficient. They respect your time, and know you have to get back to work. Additionally, they are always helpful and polite. If you picked the wrong box or there is better way to send it? They take the time to explain it. Plus the lobby is always CLEAN and smells fresh!”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I love coming here. Mike is the nicest guy working up front. Always kind and welcoming. The scale didn’t work the other day so I left my boxes there for him to scan after things got fixed and he was nice enough to send a receipt to me in the mail. Thank you Mike! I go all the way here instead of Queens, here in Queens they are rude. It’s worth the trip!”
“Large Post Office with a very large parking lot. Roomy and comfortably air conditioned inside. Two tellers on duty, and the line moved quickly. Our teller was polite, knowledgeable, patient and friendly. All free boxes and envelopes were packed in abundant quantities. Post offices boxes available. An efficient location.”
“The passport agent was extremely helpful and professional during my appointment. He worked very quickly and diligently, and made sure to explain each step in the process. I am very thankful for his services.”
“Returning my SHEIN dress here was a breeze! They offer free oversized pouches (which I haven’t seen at other post offices), and the lines are usually much shorter. This will be my go-to spot for all returns from SHEIN, Amazon, and more.”
“After a Christmas gift was delayed almost 2 months because of international shipping, Lucinda called me personally and then helped me forward the gift onto the recipient. She was very helpful and kind each time I spoke to her on the phone. It was especially helpful that I no longer live in NY and needed to take care of this from a few time zones away.”
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“One of my packages had gone missing, and I stopped by just four minutes before closing, fully expecting to be turned away! Instead, the manager went above and beyond. She took the time to open whatever she needed to and made sure I got the answers I was looking for. She was kind, professional, and incredibly determined to help. Thanks to her efforts, she was able to track down where the package was. It was then delivered to my house the next business day! It's not often you see that level of care and follow-through. Huge thank you to the manager and the team for turning a frustrating situation into a great customer service experience!”