Turnpike Appliance is known for its honesty, reliability, and excellent customer service. They go out of their way to find the parts customers need, often providing quick and efficient service. Customers appreciate their precise and honest work, with many praising their fast turnaround times and helpful communication. The staff, especially Scott, is highly regarded for being patient, kind, and willing to answer questions even after hours and on weekends. The business repairs a variety of equipment, including vacuum pieces, ice cream machines, dehumidifiers, and motors for specialized machinery like PacoJet. Customers trust Turnpike Appliance for their technical expertise and dedication to customer satisfaction. Despite some negative opinions about competitors or other opinions, reviews highlight that this local family business prioritizes quality and integrity. Overall, Turnpike Appliance is a reliable choice for appliance repairs and parts, with a reputation for going above and beyond for their clients.
They have been great for us to use for years and years-in Commack and now in St. James. Scott and Robin and all are very professional and very helpful. I recommend them and the store very highly! Howard Lefkowitz
June 2025
Precise, honest, reliable, went out of their way to find a piece I needed for my vacuum… I was in and out in two minutes, communication via phone was excellent! Thank you, thank you thank you!!
February 2025
SCOTT IS AWESOME! I sent my PacoJet ice cream machine in for repairs and they did an amazing job. And I live over a thousand miles away. I wouldn’t trust anyone else with my restaurant equipment except these guys. Excellent customer service and turnaround time. Highly recommend.
