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“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“This post office is great for the residents of Thiells, Garnerville & Stony Point.The service is always fast, reliable and pleasant!The workers go out of there way to please the customer.Located near a pivotal intersection, it's an very easy to access location for a post office.Thank you!”
“Truly the best experience at a Post Office. EVERYONE who was working today 4/14/26 at 2pm was amazing and wonderful. This visit made my day and Cheers to the VC PO, a great culture has been created! I will make the drive from Nanuet for sure. :)”
“The post office located in West Haverstraw, NY gives exceptional customer service. The young man of Indian descent with short black hair, is dedicated, reliable, very friendly, professional, helpful and gorgeous.”
“The women who work here are the kindest and most patient employees I’ve ever had the pleasure of working with at a post office. I will never use my local post offices again because this was by far the best experience I’ve ever had. They helped me use up old postage I ordered incorrectly so I could mail several packages without wasting it or buying new stamps. They were patient and kind and pleasant with everyone. We had a lovely conversation while they helped me and I honestly can’t say enough nice things. Best post office in the COUNTY!!! Thank you and muita obgridada a meu amiga nova, who even practiced Portuguese with me! ❤️❤️”
“I’ve been coming here for a while now. The counter people are super nice. The rest…. We’ll USPS is my last choice with any packages. They lie and pass the buck with the worst of them. I sent an overnight package cross country and the carrier ON VIDEO went to the door, looked around and left. No notice, knock or doorbell. The same carrier came back the next morning, signed my clients name (incorrectly) and dropped it in the mail box. They denied me a refund with no explanation. I have the cure… it’s ongoing ???”
9:30AM - 12PM
160 N Liberty Dr Suite 5, Tomkins Cove
Post Offices
“Nice little town post office. If you want fast service and top of the line quality this is not it but this is not what it was meant to be. This place is your local, get to know your customers, feel good type of place. Service is just how it is , slow and smooth. Love the small town feel post office.”
“Great little post office. Never a line and Joe is always super friendly, helpful and willing to go the extra mile for you. I had to send a package that didn't quite fit in the standard box and he took the time and effort to bend, fold and tape it all together so I could send it. Way more than he needed to do!”
“I do not think I've ever encountered a U.S. postal service with 5 stars. I was curious and in the area so visited this location, and was impressed. It's in a cute area, across the street from a cafe. The post office was clean, and not busy whatsoever. Also, the mail clerk who helped me was kind, helpful, and professional. Definitely recommend this post office if you are in the area and in need of shipping.”
“Nothing is more reliable and dependable than USPS. That is until DOGE got its grubby hands on it. What used to take three days for a package to arrive now takes five. Let’s get Elon Musk’s hands off our Postal Service. Still it beats FedEx by a mile! One of the best shipping services this country has!”
“I'm writing to highlight the exceptional service provided by Max during my recent visit. His efficiency with my child's passport application was remarkable; what I anticipated would be a long process, he completed in under three minutes. Max's professionalism, paired with his helpful and pleasant demeanor, made it an outstanding experience. He is truly a credit to your team.
Max is the Man!!!”
“Latest closing hours in Westchester -7pm weekdays and 4pm Saturday. Many post offices aren't even open on Saturday in the city! The employees are very nice, caring and consistent faces over the last few years. I really appreciate them and the calm, positive vibe.”
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“I went to the Pearl River post office to renew my passport. Steve gave me the forms to fill out and told me what I needed to complete the process. When I came back he took the needed pictures. He couldn’t have been nicer. He was kind, communicative and competent. He made a stressful task easy. Thank you Steve!”
“These folks are trying as hard as they can to be helpful and pleasant. I see from other reviews that there were some tough times at the PO. Clearly, whatever occurred has had impact and has been repaired. Well done.”
9:30AM - 12PM
22 W Grand Ave, Montvale
Post Offices
“I just wanted to give a shout out about Mike who is always so helpful and friendly whenever I come into the post office. Thank you for your great customer service.”
“I have used this Post office for years and have never had a negative interaction with Joe or any other employee. On the contrary, Joe always takes the time to be friendly. Some customers are hard to please, hence the negative reviews.”
“Went to drop off an item for a Mercari sale (third party e-commerce app) and the 2 men at the counter were incredibly helpful! They made friendly conversation and answered any questions I had. I wish I asked their names, but they were at the front desk on 7/31/25 at 11:45am!”
“I've read all the bad reviews and I got skeptical although I went and spoke with the lady about it, she said I don't know about , I am new, she also said " I am here to change that"...well let's hope for the best.”
“I'm so thankful for my visit to the post office this morning. Jairo and Joanne were so kind, gracious and patient with all the boxes I had to mail out this morning. My experience couldn't be better. I am definitely coming back here in the future!”
“I am perplexed by the negative reviews! My experience has always been positive no matter who helps me. Furthermore, our mail is almost always delivered in a timely manner. No complaints here.”
“I went to the post office today to ship out some packages, and I just want to give a shoutout to an employee—I believe his name was Robert. He was incredibly helpful, patient, and made the whole process so easy. His professionalism and kindness really stood out, and he’s a great example of excellent customer service.”
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“I'm here to give Khalia, and this post office, a positive review after watching Ely's audit on YouTube. She's was super wonderful, accomodating, and professional. That's the kind of stuff that restores our faith in government employees. Zareh, the Postmaster was good too. God bless.”