Mrs. Pena is very rude and unprofessional. Everytime walk into this bank and see she's the only one who is available to help me I always prepare myself for an unpleasant experience at sterling national bank.
June 2019
The website indicate they open the drive through at 8:00 am. When I pulled up at 8:20, teller told me they open only at 8:30 am. I showed the teller their website, but she didn’t agree it. Their was staff inside sitting around and joking while I’m waiting outside. Worse customer service. Not recommended. I wish I could... read full comment
