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December 2022 by Vicky Press
Unsatisfactory customer service after being an account holder for 25 years. I have now switched banks.
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August 2022 by Randy Devins
Waited in the drive through for $20 cash because their ATM was out of service. Teller then took 10 minutes to give me cash after giving her my withdrawal slip.
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
