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“My phone wasn’t taking a charge through the port. I brought it to One Stop Call and they cleaned out the port free of charge and it started charging again. I was in and out in 5 minutes. Great service!”
“Yash I was terrific!! He was so patient with me trying to retrieve something I had lost. He took a lot of time explained everything to me, and I will be back very shortly to get myself a new phone and I will only come here.”
“Jaz and Fahad we’re absolutely the best. They were patient, informative, and helped us through our exchange from one phone company to Verizon. They explained everything carefully, talked about all of the options available, and solved all of our problems seamlessly. I highly recommend these two employees.”
“Great place. I broke my screen on my phone. Opened claim with Asurion & was advised to go to uBreakiFix. Matt C was the best!! The best customer service I've experienced in a long time. He was very nice, helpful & understanding. He went above & beyond & was very knowledgeable. So appreciative, thank you!! Will highly recommend Matt & will go back again to Matt @ uBreakiFix if I ever need to again.
In addition to above. I had to return 5 months later as my phone would not show home screen or go on unless I got a call or notification. The on/off/restart button wouldn't work & My screen was blank. Went to see Matt after trying to Google & fix it myself. In less than 5 min he magically did his thing. The rep at the front desk gave it back to me & said it was a software issue. I didn't get his name but he was so nice & helpful too! Thanks again Matt for saving the day!!! Highly recommend Matt at Deer Park location. THANK YOU!!!!”
“We had a wonderful experience when we bought 2 new cellphones at Russell Cellular in West Islip. Our salesman was KC and he did a fantastic job saving us money and getting us the best deal possible. I would highly recommend him to anyone looking for a new phone.”
“Had a great experience at this store. All thanks to Angie. She provided excellent customer service and got me hooked up with the best deal available for me and my family. Highly recommend”
“The customer service I received was fantastic. Malik resolved my firstnet issue promptly and answered all my questions. I am very satisfied with my experience here.”
“Great help from the sales people when I’m stuck with a problem I can’t solve myself. I highly recommend this company and the professional advice they give.”
“My experience with Abdul was phenomenal,The gentleman was kind,pleasant and most of all honest and helpful.It was a pleasure meeting him and to be served by him.Please keep him in the Bayshore Area.Many Thanks Cassandra Bordies”
9:30AM - 7:30PM
1925 Wantagh Avenue, Wantagh
Mobile Phone Accessories
“Hashir at AT&T provided one of the best customer service experiences I've had. From start to finish, he was incredibly knowledgeable, professional, and patient. He took the time to understand exactly what I needed, explained every option clearly, and made sure I got the best plan without ever making me feel pressured.If you're visiting AT&T, I highly recommend asking for Hashir. His professionalism, honesty, and commitment to helping customers are truly top-notch. Five stars all the way!”
9:30AM - 7:30PM
1002 Old Country Road, Plainview
Mobile Phone Accessories
“Very knowledgeable, very quick as could be. Extremely kind. I have nothing but high marks and her kindness is something you don't really see to much these days. I felt like a customer not a number.”
“Great customer service great prices for new phones the staff is great will the guy who's in that store is excellent and customer service I give that store five stars”
“Every time I have to visit ' U Break I Fix ' I encounter great servicevpeople who are so knowledgeable , efficient and willing to help w any problem - on the spot. If the issue can be fixed while you wait, they will complete your repair. I am very impressed when I happen to be inside the store waiting and other customers come in with complicated problems. The customers receive perfect, clear explanations that are cogent and based on real experience. It is a great place to visit with any phone or computer problem you may have.
JG”
“Thank you Steven! Honest businessman with great service! He repairs all kind of phones, he’s an authorized dealer with different carriers and has some really good selection of merchandise. I highly recommended this place”
“This is my second time at this place. Best costumer service I’ve had in a long time. I wish every business had such great employees. Leli was amazing, super patient and helpful. He really cared about providing the best for us as costumers, he even gave us information about offers and savings we could use. Very good experience ??,”
“I want to recommend Verizon Authorized Retailer and their sales person, John, for the excellent service and support I received when I lost and then found my cell phone. John was patient and knowledgeable in dealing with my issues and. Concerns
Highly recommended. Thank h ou John.”
“Connor Murphy helped by explaining every detail of getting a new phone and how to delete everything on my old phone! He was so patient and pleasant definitely an asset to your store.”
“Wow…. Just wow. I couldn’t be more satisfied with my visit. Thank you Jessica!!! If you have any questions, comments, or concerns, she’s your girl. Reading these reviews I see why the people love her!”
“This is one of my Favorite Verizon store…the owners of the store are really friendly and absolutely helpful.. I was there yesterday 03-09-2023. I had a carrier which i didn’t support e-sim so I came here, I switched up my carrier to Verizon and it was really quick…I got there around 6:30 and couldn’t finish my work before 7 (their closing time) the owner was really very friendly helping me after 7 to.. thank you…highly recommended.”
“Steve T is the man! He quickly my cellphone maladies and put me on a good path. Thanks for the quality employee down here for all cellular needs and beyond. The Cutillo’s”
“Great company, good customer service and quality products. They have a 100 percent guarantee on all there are products. They replaced 2 items for me with out any issues.”
“I took my 17 year old to get his 1st new IPhone. He was nervous not believing i was really going to get him a new phone for one. Second he just knew I wasn't about to get him his 1st Iphone. Long story short I was running late for another appointment and when we arrived the store was crowded. So doubt set in with him for sure, but he was cool about. I was also doubting that we would be able to stay and get things done. We got the hellow welcome which was cool. So we sat down! Just a few moments later we met a young lady named Tatiana. I had no idea this would be my best phone store experience EVER! I can be a bit picky, but EVER! She was the most pleasant, warm, professional phone store worker I ever met! This young lady answer my 100 questions, knew exactly what she was talking about, got us the right phone, changed my services to make it even better for me. I mean she did it all. Plus she got this done in time for my son to have one of greatest moments of his teenage life, the Iphone but she also did in time for to make my next appointment. I even asked her, are you a manager. She said no! I was floored. With that type of service, I told my son I would hire her in a heart, an I am a manager at a billion dollar company myself! This young lady should absolutely be made a management employee immediately. I never want to go to another store and deal with anyone else but her. The sad part here is that my son came to me later that evening and said, Pop, guess what I did. He said I made a mistake and gave her a 1 on the survey. So that was so awful to me, even if a mistake that I went back and apologized to her and asked if there was anyway I could fix it and she just said, no but no worries. How humbling! Her coworkers said you can go and give example a Google review which may help. This is long but a truly hope this message help because I would love to put a smile on her face for a lifetime. She was excellent. At&t you chose wisely with her and she should get anything she wants if she worked for me. Sincerely Happy Dad and his tall son 💕”
“everyone here are knowledgeable about products and services, and are skilled at resolving issues like phone setup and data transfer. They also very patient, professional, and helpful service, making out visit very pleased* thank you to Adriana she help us with everything”
“Hello my name is James and I was just helped by Shayla in the farmingdale store and she is an asset to your company she was very polite she was very professional and she knew exactly what she was doing and what I needed I really think this girl deserves a raise because like I said before she is an asset to your company and you should be proud to have her on your workforce you need more people like her thank you and have a good day”
“I had a great experience at the store by the Empire St.Building, I would like to share my appreciation for Tempest's assistance and the kindness of the other employers too. They made my day!”
“My phone was accidentally destroyed and we received exceptional customer service from Meerza. His knowledge and efficiency made the situation a pleasant experience. This location is now my go to.”
“We have dealt with Syed Zeda for three iPhones and the experience was extremely positive. Syed explained everything in clear detail and was very accommodating in answering our questions. He was also patient and personable throughout.
If looking for a new phone, I know Syed is more than capable in handling your needs!”
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“Got new phones for me and my wife today from Serge. He made it super easy with transfer and also great promotion. Very patient and polite employee – Verizon needs more kind people like that. Thanks”