The Best Western Plus Finger Lakes Inn & Suites offers a comfortable and convenient stay for travelers. The staff at the front desk are described as very friendly, accommodating, and helpful, ensuring a pleasant experience for guests. The rooms are reported to be clean, well-appointed, and feature comfortable beds, with some guests noting the rooms are spacious and have a warm, new construction smell. The breakfast is praised for being great, with hot and tasty options, including good coffee. The location of the hotel is a bit further off the main highway than some guests prefer, but the convenience of nearby restaurants and activities, such as mini-golf, paintball, and baseball fields, make it a worthwhile trade-off. While most reviews are positive, a few guests noted some minor issues, such as a musty room, uncomfortable mattress, and malfunctioning outlets. However, the majority of guests found the hotel to be a great value and would return.
Fantastic place! Everything was nice, clean, neat and new. Conveniently located right on Route 13 between Cortland and Ithaca. Delicious, nutritious breakfast. Everything was prompt and efficient. Sean, the Front Desk Clerk, did a stellar job. Highly recommended!
June 2025
Room 105 The sink was clogged, coffee machine was broken. The ironing board cover is in terrible condition.
