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April 2024 by Adam Schotz
A lot of good products available and the employees all seem pleasant, knowledgeable and friendly. The place is clean and well-organized. Easy in and out, even in a wheelchair.
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March 2024 by KevinP
We’ve been going to Kinneys on rt 281 in Cortland, NY for years and they are outstanding, second to none. Even though they’re usually extremely busy, we get great customer service and very pleasant people who go the extra mile. Love them!
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February 2024 by Brenda Shephard
Blonde can never find my medicine. Not Nancy but the other pharmacist treats you like you are done. If the amount that I am taking changes I need to know what is being filled. Not go home and find out. Both bottles are set for refill.with the same name. This to people are rude. She gets my medicine. Then chats with the pharmacist about dogs. I dread going there when they are working. But Nancy is great.
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February 2024 by Timothy Dampier
Mostly 5 stars across the board, except the 1 guy who answered the phone after my surgery. Upon asking if my prescriptions were filled, he stated something along the lines of those 3 are over the counter drugs your insurance doesn't cover and we don't fill. Talking to me like I'm stupid but he is the ignorant one that didn't consider I literally just left surgery and am not going to walk around a store and try to find something I have no knowledge of. If he doesn't want to help sick people he should consider a job as a janitor, since he's such a pos. If they terminate him I'll change my review to 5 stars.
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December 2023 by FLEDGE 444
The drive-thru is ridiculously slow
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October 2023 by Kristina Jones-Downey
Truthfully don't really appreciate my medications that were sent in yesterday come up missing , maybe if you guys had a better staffing this wouldn't happen. Also never in my life have I had a pharmacist not know how to pronounce my medication and tried spelling it for me. I will be going thru someone else. This place is a joke ?
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October 2023 by Debbie Gunn
The pharmacist Nancy is one of the best kindest most helpful people I have ever meant ! - Deb Heath
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September 2023 by Anni W
Always very helpful and courtesy to all customers ?.
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September 2023 by John P.
Stick with Walgreens. Customer service was lacking. Simply wanted to return an unused and unopened pill box that I had purchased 2 days prior for $9.99. Lady behind the counter was unpleasant and would not accept the item for a return. Just told her to keep the $9.99 and put it in the trash or back on the shelf whichever she preferred.
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June 2023 by Thomas Gregory
This place is the worst.Cashiers are clueless and slow when they do decide to check you out.Anyone who works in the pharmacy needs to pinch, and remind themselves you are working for Kinney Drugs in Cortland NY. Grow up cowards.
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May 2023 by Jonathan XP
Had a customer in front of me with his lottery tickets and i was carrying a frozen pizza and candy. I waited for 5 minutes the system was having issues taking the dudes lottery ticket and talked about the drawings and i should of said "I have a frozen pizza in my hand can you hurry up?!?!" So after waiting i dropped the candy and put the pizza back and stormed out of the store Angry!Why can't they have another person at the front counter worst employee who is slow!!!?
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December 2022 by Abdul Aziz Al Farsi
Pharmacist is very rude, I feel bad for her relatives and people in her life!
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December 2022 by D Sports
If you’re not white don’t come here. Had me wait while they helped 10 other customers who came after me. Ridiculous.
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October 2022 by Ajay Malhotra
Patients - dont go here for prescriptions - as a prescriber we can't send prescriptions here. The pharmacy doesn't answer the phone and they don't fill the prescriptions left on their messaging system.Unsure how they are still in businesses with this model / service.
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October 2022 by Rachel Carey
Will be changing my pharmacies. The pharmacist, Tammy, is one of the rudest people I have ever met. The way she talks to the people who are getting their prescriptions is absurd, especially elderly people. The other workers are great, I feel bad they have to work with such a rude and condescending person. & yes people do have bad days, but this certainly isn’t the first time I’ve overheard her be snappy and rude, and just take a quick look at the other reviews? Ouch
