Suburban Propane
PropaneHours:
3833 US-11, Cortland NY 13045 Hours
About Suburban Propane
Suburban Propane is a business that is praised for its caring and helpful staff. Customers highlight the patience and kindness of the ladies in the office, who assisted elderly customers with technology and ensured they received fuel when they were in need. However, some customers have reported issues with billing, where they were charged for more units than were actually delivered. Despite this, the overall sentiment is positive, with customers expressing satisfaction with Suburban Propane's services and the friendliness of the delivery driver.
Most Recent Reviews
March 2026
The 5 star review is for the staff of their Cortland offices. They are truly what sets this company apart. I can't say enough good things about the ladies in this office. 5 stars all the way.
November 2025
Brandon was friendly, personable and had suggestions that were helpful for the winter months. He also explained things clearly, and answered all of my questions. Customer service on the phone has been nothing but friendly and focused on customer needs. Thank you!
September 2025
Brandon was very professional and polite. He did an outstanding job ! Deserves a raise !
More Comments(41)
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