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December 2023 by Rachel Willey
If I could do 0 Stars I would. My husband and I just walked in here to talk about getting a new phone. The guy who "helped" us, whose name I wish I had gotten, was extremely rude. I wouldn't step foot back in this store! We have been thinking of switching to a different company - it's sounding like a better and better option. We have 8 lines! This guy had an awful attitude- he should not be in sales!
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November 2023 by Tammy Metzler
Kyle was the most courteous and understanding person I have ever dealt with at any Verizon store I was dreading the experience He made it extremely smooth and relaxing
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November 2023 by Emily Marchenkoff
The service was quick, but I had to return for additional help.
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October 2023 by Darin A.
Worst customer service out of any business I have ever dealt with in my entire lifetime both here and overseas. I will never again spend one single dollar at that store.
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October 2023 by Samuel Botimer
Great staff, great service. This is why I am part of Verizon family.
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October 2023 by Alex P
That dude Zach is amazing! Go to him if u need a new phone bro will hook you up!
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October 2023 by Chad Wilson
Zach was extremely diligent in helping me. Best experience I’ve had at a Verizon store!
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August 2023 by BIGMW1990
Kody was awesome. Super informative, saved us money. Would definitely recommend him to anyone.
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July 2023 by janice smith
Kody was very helpful and answered all my questions. The store was awesome!
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July 2023 by Lexie Seaman
Adam helped my husband and I set up our plan and get new phones with trade ins today and his customer service was amazing. He was both personable and professional and we really appreciated all of his help! Joe was also very helpful and friendly when we were asking questions about different plans and there was another associate too but I unfortunately didn’t catch his name and he was extremely helpful with answering our questions and mapping things out the day before. Overall amazing experience at this location!
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July 2023 by Alexis Lewis
Conor is amazing, can’t thank him enough for being so helpful when I was extremely stressed about my phone!
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June 2023 by Nestor Edmund V.
I am pleased with the services of Richard from Sales. I am currently in Tokyo, Japan and Richard went out of his way just to help me with my International Travel Roaming service. It was already passed his working hours but still helped me with my Roaming Data service. Richard worked above and beyond!! Verizon- Mohegan Lake is lucky to have a worker like Richard! Exceptional!!!
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May 2023 by Donna Jones
The store was very nicely organized. The store personnel were very informative and friendly.I wish the store had more light colors available for the phone and covers.
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May 2023 by Angela White
I was greeted right away and Conor was wonderful to work with . He answered all my questions and I would definitely go back to work with him again.
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May 2023 by Lauren Alexander
Upgraded my phone yesterday. Staff was helpful and I was out in alittle over an hour. I arrived around 2pm and I was one of two customers. By the time I left there were several people waiting and only two employees working.
