Verizon Authorized Retailer in Cortland, NY, Victra, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the exceptional service they received from the store's associates, such as Adam, Joe, and Richard, who were described as personable, professional, and helpful in setting up plans, answering questions, and assisting with international travel roaming services. The store was also noted for its organization and the friendliness of the staff. While some customers wished the store had more light-colored phone and cover options, the overall experience was positive, with one customer expressing satisfaction with the upgrade process and the helpfulness of the staff, even during a busier period.
Kyle was the most courteous and understanding person I have ever dealt with at any Verizon store I was dreading the experience He made it extremely smooth and relaxing
November 2023
The service was quick, but I had to return for additional help.
October 2023
Great staff, great service. This is why I am part of Verizon family.
