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“It is really not surprising to be greeted with a smile as soon as you enter the Port Jervis Post Office. The staff are extremely happy, pleasant and knowledgeable . They always ensure that you have everything that you need and never rush you out to get to the next customer. I would like to “Thank” my Port Jervis Post Office and all of the representatives for remarkable service. The letter carriers are very energetic and delivers my mail on time daily, “on foot”. The community truly appreciate you all.
Keep Up The Excellent Work!”
“Went to this location (as opposed to Middletown) to file a child’s passport application. The experience was seamless, efficient, and pleasant. Brittany was very knowledgeable and processed the paperwork quickly. She even recommended and took a new picture of my child since the one I had done at Walgreens did not meet regulation. It is rare to encounter someone who knows their job and is happy to do it. 10/10, highly recommend!”
“I don’t understand the negative reviews I see here about the mail delivery. The new carrier Jim is a nice guy that goes above and beyond to get the mail and packages to the residents even in the most harsh conditions. He’s a perfect example of what a postal worker should be . God bless this man !!!! Honestly he should be in charge of the operation”
“I used to use the milford post office but they doubled their rates so I switched to the matamoras post office with the cheaper rate, I was hesitant only from reading Google reviews where everyone is complaining about this office and saying the workers are rude, I couldn't disagree more!! Everyone at this location has been nothing but beyond nice and helpful, like I'm kind of baffled by the other reviews because of my complete opposite experience, love this post office and the workers here everyone is so nice I'm glad I switched.”
“The first post office I've been to where the employees (staff?) are SUPER helpful. If you have questions about anything in the area, they either know or will tell you how to find out.”
“We finally have a postman that is courteous and operates his vehicle at a slow speed since we all have pets on Callahans rd.I believe his name is Mr. Harrington myself and several other neighbors want to thankyou”
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“Recently I was expecting a package that was out for delivery, but never arrived. When I called at 4:45 shortly before they closed, the staff was so helpful. They were able to locate the missing package and personally delivered it to my house by 5:15. I was impressed with the kindness of the staff member and commitment to making sure we received the package in a timely manner.”