Verizon is a telecommunications business that offers cell phones, wireless plans, accessories, and more. Customers consistently praise the store for their excellent service and helpful staff. Krystal, a staff member at the Russell Cellular store in Delhi, NY, receives high praise for her knowledge, patience, and kindness. She is known for going above and beyond to assist customers, making sure they feel comfortable with their new devices and providing helpful advice. Many reviewers appreciate her personable manner and the extra effort she puts in to help with technical questions and saving money. Customers also note that she is hardworking and always busy helping multiple people at once. Overall, the store is described as a friendly place with staff dedicated to making customers’ experiences positive. The team’s dedication and expertise make Verizon a highly recommended choice for anyone looking for reliable service and attentive support.
This is the second phone I bought from Russel Cellular in Delhi NY. I have found the representatives,especially Crystal, to be very knowledgeable and helpful. She worked to get the best plan to meet my needs and patiently explained details and changes.
October 2025
Krystal was amazing. She was able to move around a few things on my account, that allowed me to both get a new Samsung Galaxy S25 Ultra, and lower my bill at the same time :)
August 2025
Couldn't ask for more friendly and knowledgeable assistance.
