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“Dino was an actual godsend. I originally went to the Queensbury location and had an awful experience. Dino was kind and efficient. I will absolutely make the hour+ drive in the future!”
“It is a remarkable feeling to know that one can rely upon a company - and its staff to provide top-notch, professional service in a timely manner.
Jonathan Rollo, of the Verizon Store located in the Star Plaza of Guilderland, was most helpful in assisting me with matters regarding my cell phone. I greatly appreciate his courtesy, patience and professionalism and would like to recommend this terrific Guilderland business to all.”
“I had Verizon for 21 years and considered a switch to T-Mobile. Asaf worked w/ me to learn service options and helped find a least costly plan to meet my needs. While I was also going to visit Verizon to discuss lower costs, I decided not needed. Went w/ Asaf on plan and a new iPhone/iPad. Even switched (unplanned) from a Fitbit to an Apple Watch! Asaf knew his stuff—on products, plans, and financial options that best met my needs. AND was patient/kind as this senior gal asked tons of Qs! ? Icing on the cake—he set up all my new “toys” and gave me a tutorial on each new toy. Along the way, Nick and Brad also helped with the same excellent capability and patience! A super team! For those who hate buying both cars and tech stuff, can’t do better than T-Mobile Glenmont.”
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
“Ra, Peggy, and Kenyon were fantastic at assisting with switching over to spectrum mobile and getting a new phone. Will definitely be coming back to work with them again”
“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”
“I walked into the T Mobile Store at Crossgates Mall today (they are mainly a service location, and they do sell accessories, Apple Watches) and want to express my huge appreciation to the team there. They are the most friendly and helpful team ever! Katelyn was super patient, encouraging, kindhearted and extremely knowledgeable. She helped me through set up for two new recent purchases, walking me through each step, answering all of my questions, and alleviating the challenges that comes with working with new equipment. I would highly recommend this T Mobile location!”
“Omar was terrific and helped me so much with my new I-phone! A huge thank you to all of the nice, helpful, and knowledgeable employees at the Spectrum Latham store.”
“My fiancé and I went into the store to get a new phone and line and the employee Roison and I think the manager on duty were awesome! They were very accommodating and helpful!”
“Just had a great experience with Kitana and Tee. My mother needed a new phone because her phone was approximately 10 years old. In any case, as many people know, getting a new phone can be a hassle. Thanks to their professionalism and their assistance, we were extremely happy with their service.”
“All of the staff were super helpful while I was trying to trade in and upgrade my phone! Omar was super patient while I picked the one I wanted and walked me through the whole process!!”
“Very happy with Khristy at this Verizon Store for helping me switch over my Cell Phone Services to Verizon. Khristy was very patient and kind and friendly and explained everything in detail. She deserves 5 Stars!!
Payton the store manager was very helpful too.
A Big Shout out to this Verizon store! Thank you very much Khristy!!??”
“There were issues with the set up of a new phone for my daughter that resulted in hundreds of dollars of incorrect charges. Sesi at the store spent over an hour on the phone with customer service getting the issue resolved and making sure I get a refund for the incorrect charges. He was amazing to work with and really advocated on my behalf. Everyone else I had dealt with prior to that wasn’t able to help.”
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“This store is 100x better than Glenmont. They don't lie and cheat you. I was cheated by Darius in Glenmont but here the management team and owner take great care of me and my friends and family. This is a full service store and the way Verizon should be£!”