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“The gentleman was a joy to work with. He took his time and explained everything thoroughly. He made sure I got exactly what I wanted without any hassle whatsoever. I would recommend him for excellent service and quality assurance.”
“The store owner gave me good customer service he is the best I would refer anyone to him he's great and I really appreciate him so much good customer service”
10AM - 5PM
316 US-9W, Glenmont
Mobile Phones
“This has been my go to Verizon store for several years. The staff is always extremely polite,
professional and knowledgeable. They work together to solve any problems.
This last visit will keep me returning! I had the pleasure of working with Shafi, he was all of the above and more. Thank you for always making what most of think of as a chore into a fun and pleasant experience!”
“I’ve had bad experiences at the Crossgates location but this one was exceptional. Extremely attentive and professional. Glad I got the pleasure of doing business with this location. Made my experience enjoyable for once. Luka was amazing and Nick was great as well!”
“OUTSTANDING! Lela Valles is knowledgeable, professional and exceptionally patient. She spent hours resolving our complex phone/fraud issue. She was thorough, determined and went above and beyond in making sure the issue was completely solved. Braiden, another Verizon representative, was helpful and supportive in clearing up the problem. Thank you!!”
“Hi, im a customer of Metro by T mobile and I have been to this store located at 465 Central Ave and metro the Manager Adeel Ali who got me an amazing Deal for keeping my same number with an upgrade device with good Accessories I needed. Highly recommend. Thank you.”
11AM - 6PM
18 Wolf Rd, Albany
Mobile Phones
“I had a great experience working with Morgan at the T-Mobile Wolf St store. She was extremely helpful, thoughtful, and genuinely focused on what was best for the customer.
Morgan took the time to educate us about the available plans, credits, and better options instead of simply trying to make a sale. Her knowledge, professionalism, and presence of mind saved us a lot of time and money.
Kudos to Morgan! I truly appreciate the great service, positive energy, and dedication she brings to her customers and the T-Mobile team. Keep up the excellent work!”
“Justice the gentleman's at the Verizon Del Mar store in Del Mar Plaza was excellent helping me with my phone text messages and pictures he didn't excellent job on a scale of 1 to 10 I give him a 10 thank you very much have a nice day Bill Lynch bye”
10AM - 6PM
664 Loudon Rd, Latham
Mobile Phones
“Sky was the representative that I worked with at the Latham location. She was not only very professional throughout the entire experience, but she was Personable. She went above and beyond to help me get situated with a new phone and handling the old one. I would highly recommend sky to be someone you emulate your other employees used to be like; As someone who has formally worked in customer service people like sky are rare to find in this industry. Sky, thank you for listening to my problems and helping me get through!!! Janelle”
“Jay was excellent. He was very knowledgeable and helpful with my son's issue. He had fixed in less than 10 minutes and we walked away with service on my son's phone. He was very communicative. Respectful. Enjoyed our conversation. Make my son and I smile and laugh. Thank You for being a normal person with an amazing way of making the customer feel appreciated. Thank You for helping my son with his issue. Definitely will be back to your store if my son wants upgrades or other services from ATT. Have a great evening. 🙂”
11AM - 5PM
363 Broadway, Troy
Mobile Phones
“Good service, Thank you, Metro, by t-mobile
I got a marvelous deal with this store, I got 4 free phones and 2 free tablets with just $130.
I recommend everyone to grab the new deals”
“Great staff, helped me with a warranty exchange. Easy to work with. Care about the customers. Bob , the manager was great and very helpful. Went out of his way to help me.”
11AM - 6PM
307 Troy Road, Rensselaer
Mobile Phones
“Jaron helped me out as soon as I walked into AT&T. He was very professional, courteous and friendly. The reason I was there was taken care of quickly and I was on my way. Thank you!!”
11AM - 6PM
313 19th St 1 East, Watervliet
Mobile Phones
“A great experience upgrading my phone today. Niveta answered all of my questions, provided a ton of information and ideas and made sure that I walked out with my new phone all ready to go. I really appreciate her time and effort. One of the best buying experiences, of anything, ever. Thank you!”
12 - 6PM
241 US-9W, Glenmont
Mobile Phones
“I had an excellent experience at the AT&T store in Glenmont. Especially the help from Nebu. I will be returning to this store when I need help. They were patient, and I didn’t have to wait to be served. I’m happy to have discovered how helpful they were.”
“I recently had a issue with renewing my service after some time away. Hassan at the 900 central avenue helped me and was a wonderful representative of the company. I cannot thank him enough for going Above and beyond.”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“Met with Daquan and everything was great. He was upfront about everything and made our transfer over flawless. Had great conversations while we worked on transferring everything over. Highly recommend working with the staff at this location. Hands downs amazing and kept us laughing the entire time. Thank you Daquan and team!”
“I had an amazing experience at this Metro by T-Mobile location! The staff were incredibly friendly and knowledgeable, taking the time to answer all my questions and help me choose the best plan for my needs. The store was clean, well-organized, and had a great selection of phones and accessories. They even helped me set up my new phone right there in the store! I couldn't be happier with the service and will definitely be returning for any future mobile needs. Highly recommend this store!”
9AM - 6PM
87 Central Ave, Albany
Mobile Phones
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
“Matt was incredibly knowledgeable, helpful and friendly! Top notch customer service!!! He is the type of employee that a company should cherish, reward and celebrate. Thanks Matt for everything!!”
“Marcus was amazing not only as a customer service representative, but a representative of the future and what you hope a young man can present as. To an old lady who had her own crazy and he managed it like a professional. I hope his work acumen and efforts take him far. Rebecca runs the store and I'm not sure what her spelling is, and I hope I didn't misspell Marcus's name, but great staff and great service. Thank you all for managing the whirling dervish.”
“The repairs on my wife's phone couldn't be done the same day, they needed to order parts. We were told the parts would be in, in a week, parts came 2 days early, we returned and had the phone back in less time than quoted, this was about 3 years ago, and the phone has been working flawlessly since!”
“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”
“I had to pick up a new phone after my old phone broke suddenly. Andrew helped me, he provided great service and insight, excellent product knowledge and comparisons between brands. He was friendly and helpful, turning an annoying experience of being without my phone and suddenly needing a new one, into a good experience.”
“I went to this boost mobile last month for a new phone, which I had already picked out online and they had it in stock. The guy working there was extremely helpful and in no way pushy to buy anything other than what I wanted. He setup my new phone for me, while he also helped another customer who was having issues. I was in and out in a matter of less than hour. I have to stay that this was by far the best boost mobile store I have dealt with!! Keep up the great work because it's hard to find great customer service these days.”
“Recently I walking in the store to pay my bill, the sale person is very professional and very kind person, he tell me that I'm eligible for upgrades my phone in couple of dollars, I personally appreciate Immy for his assistance.
Thanks you so much,
I love metro by T-Mobile.
I recommend every one”
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“This store is 100x better than Glenmont. They don't lie and cheat you. I was cheated by Darius in Glenmont but here the management team and owner take great care of me and my friends and family. This is a full service store and the way Verizon should be£!”