May 2025
As of lately the drive thru teller service has been really slow. I've watched 3 or 4 tellers at the counter & new people come in that are taken care of before the drive thru. The wait has been between 8-12 minutes without any cars ahead of me. Not sure why but this location used to have better drive thru service
July 2020
Conveniently located in the Wegmans plaza, off of George Urban. All the time I have been banking with Keybank, I have never been inside. I do all my banking online, and only come here for the ATM. I have never had an issue with, depositing or receiving money. Lines have never been so long that, I felt inconvenienced.
October 2018
Courtney, the branch manager, was one of the most professional, knowledgeable, caring and dedicated to her job people that I've met in quite some time. Great overall experience. I would highly recommend this branch based on Courtney alone.
