“Neal and Aprille here. This credit union is by far the best. They always help us working class folk when we need it. You are more than just a number on a spreadsheet here. Always friendly and helpful.”
“Great customer service. The manager, David, is awesome. Super helpful, patient, kind and efficient. I love this bank. I hope the transition to NBT doesn't change their disposition. So far so good!”
9AM - 5PM
5075 Broadway, Depew
Banks
“Mr. Saad Joseph was exceptionally helpful and kind in matters related to banking. He provided clear guidance and practical solutions, patiently addressing your concerns and ensuring you felt confident in your decisions. His willingness to assist, combined with his understanding of the complexities involved, made the process smoother and less stressful for our entire family
. His kindness and approachability created a sense of trust, making it evident that he genuinely cared about your financial well-being and success.”
“I visited this branch today to open a new business account and had the pleasure of working with Dante, the branch manager. Dante was incredibly helpful and made the process smooth and efficient. He took the time to explain all the different account options and answer all my questions thoroughly. I felt confident and supported throughout the entire process. Thanks to Dante's expertise, I was able to open the perfect account for my business needs.
If you're looking to open a new business account, I highly recommend visiting Key Bank and asking for Dante!”
“I recently stopped in to get some money before vacation. Rachel immediately helped me, and was very pleasant and friendly through the whole transaction. She engaged me about my trip, and made me feel like I banked there every day. Thank you for a really nice visit to M&T bank.”
“I came in the past two days to set up a bank account. Everyone there was very friendly and guided me in every possible way. Megan and Sahara helped me tremendously and they are very nice people!!”
9AM - 4PM
4747 Transit Rd, Depew
Banks
“Daemon gattuso is the best personal banker you can get. He is very friendly and social and provides the best real customer service during these hard times. Come here and don't waste time.”
“I'm a customer of Citizen bank for few years now.I entered the bank 5min before closing and Jason Parker helped me with everything I needed.He stayed with me after hours until we get everything done.I would like for Citizen bank to recognize him as a great customer representative that went above and beyond, ( not only with verbal recognition but with a financial appreciation).I offered to leave a tip but he refused. Nowadays the best appreciation is the one reflected in a pay check.The other option is to leave customers to tip the representative for their extra time.Underneath you will see attached the business card of Jason. I purposely took it to make sure that he will be recognized and compensated for his time.”
9AM - 4PM
1455 French Rd, Depew
Banks
“Came in upset/paranoid regarding a joint account and spoke with Tracy regarding a few questions regarding the situation and she put my mind at total ease. Very sweet and caring person, thank you very much.”
“Jennifer was the best at making me aware of all accounts I could open and what the stipulations were etc. Deposited a 1500.00 check....it is available quickly. They are open on Saturdays and late Friday”
9AM - 4PM
4964 Transit Rd, Depew
Banks
“I had an issue with setting up an account online, and I went in with an appointment. Though the system didn't have my appointment on file, Dominique saw me immediately and resolved the issue within a half hour. I took her card and will be requesting her next time I have to go in because she was so kind and helpful.”
“Our experience with Lake Shore Bank has been nothing but positive, thanks to Anthony. The time, energy and determination he gave us was something not expected in today's online banking world. Working with Anthony restored our faith in customer/banker relations. We appreciate the many phone calls and emails, not once showing frustration or impatience with our situation. We look forward to working with Anthony for many years to come.”