Best Buy receives positive reviews for its helpful and knowledgeable staff, including employees like Joe, Donte, Myles, Anthony, and Carlos, who provide friendly and informative assistance in various departments such as tech repairs, home entertainment, and accessories. Customers appreciate the quick and efficient service, especially in the Geek Squad for PC repairs and in-store shopping for electronics and accessories. The store offers convenient services like screen protector replacements, with staff handling returns and installations smoothly. Despite some minor issues like follow-up visits for missing items, overall, shoppers find the store easy to navigate, with staff able to quickly find products and assist in making suitable choices. The store's positive attitude, helpfulness, and efficient service contribute to a pleasant shopping experience, even during busy times.
100% recommend the geek squad service here. Brought in my PC for some repairs, both Joe and Donte were extremely knowledgeable and helpful in talking through repair options and diagnostics. Got my PC fixed up and components installed in no time. Appreciate the help!
April 2024
Myles in home entertainment helped me a few times but today with an external hard drive . He always has such a positive attitude. Definitely a pleasant shopping experience
April 2024
Had what I was looking for. The product had a manufacturing defect, they exchanged it with no issue. Love this store.
