Budget Car Rental

Car Rental
Hours: Budget Car Rental has received mixed reviews from customers. Many appreciate the friendly and helpful staff at both pick-up and drop-off, highlighting excellent service from employees like Katrice, who consistently goes above and beyond to assist customers with questions and concerns. The staff at the Syracuse airport location are often praised for being helpful and making the rental process quick and smooth, especially for quick one-way rentals at affordable prices, often with upgraded cars. Customers also note that the vehicles are generally clean and come with a full tank of gas, and pricing depends on vehicle availability and demand, which can vary. However, some issues have been reported with the cars themselves. One customer mentioned receiving a Chevy Malibu with a "Change Oil Soon" alert and worn tires, which hydroplaned on the highway. The dashboard touchscreen was also described as working sporadically. Despite these problems, the overall experience at the Syracuse location is considered better than other airport rentals. The owner and staff are praised for making efforts to accommodate specific needs, such as fitting taller customers into suitable vehicles. Overall, the business is valued for friendly customer service and convenient rental options, though vehicle quality can sometimes be inconsistent.

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1. Syracuse, New York