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January 2023 by Mark Pilsner
Great people, great atmosphere. They went out of their way to ensure I was taken care of. Much appreciated.
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November 2022 by Jennifer Dixon
Sadly while this place is conveniently located it is run completely unprofessionally, very rude staff and “hidden” costs!Update: Since posting this review of our unfortunate encounter with Wendy, she has continued to harass our family…..and looking at other reviewers’ posts, we’re not her only victims. Formal complaint been filed, legal action pending. Hoping to spare others from experiencing this kind of treatment. Also interesting, and sad to note that Wendy apparently continues to treat her clients poorly, as she noted in her most recent online rant, as per her words, she’s been brought to court many times….Interesting, that it’s always someone else’s fault, couldn’t possibly be the fact that she’s just a mean person who feels it necessary to harass people when they aren’t happy with her treatment?? Just sad that she doesn’t ever seem to learn from her mistakes. We all feel sorry for her and hope she’s able to get some help.
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November 2022 by Jennifer D.
Upon concluding our 2+ year rental at Room-to-Spare, the owner Wendy has continued to harass both me and my family, as she isn't happy with our review (which I won't get into again here as it's now been escalated to a legal matter). However, as we await the legal process to play out, it's sad to see that Wendy apparently continues to treat her clients poorly when faced with "unhappy" reviews....per her latest post, she proudly points out that she's been taken to court several times by other clients as well, which clearly indicates a pattern. We feel very sorry for Wendy and hopes that she may be able to get the help she needs.
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October 2022 by Janet Cousineau
Room To Spare is the place u definitely want to store ur items at.The staff is very friendly. Very professional, and very helpful. I would highly recommend themThe warm welcome that I received from day one has continued. And even the I know its a business. I feel like their family. If I ever need them again. I know they will Be there for me.
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July 2022 by Kelsey Merkle
I shipped at item that was stolen off a porch when it arrived. Wendy and Carly did a great job advocating for me and I was given a refund from FedEx when I normally would not have gotten one.
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June 2022 by Alexis K.
The owner is THE WORST. Take your business elsewhere, if you’re able!
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April 2022 by Freed
The folks here are friendly and helpful and they call me by name every time I walk in. The space is clean and tidy, too. Great service.
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February 2022 by Jeffrey Ferguson
Great place to store your stuff. The staff is very friendly and helpful. Only positive things to say about my experience here. If I need to store anything again I will definitely use Room to Spare
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February 2022 by Chris B
Absolutely the most disrespectful lady I’ve ever met in my life, the lady that owns this place should not be in business. I never write reviews but I just wanted to warn people. The only reason she has a 4.6 out of 5 star is because she deletes all bad reviews. I was advised by my doctor to not receive the vaccine for medical reasons. This lady went out of her way to ask me about my medical history then came to within inches of my face yelling at me that I was selfish and to get the hell out of the store. Mind you she was worried about Covid and she is putting her face in mine “joke”. I wish I could post the video of how irrational and unstable this lady is. If I could give zero stars I would.. check out the pictures of this unstable lady kicking me out because I didn’t have my vaccine. But gets within inches from me. ?
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December 2021 by jennifer G
Did You know that cute purple storage place you've been driving past for over a decade has hassle free package shipping cheaper than that other package store ! Thank you ladies!
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October 2021 by Jen P.
Wendy is fantastic. If you read no further than this, let it be known that she is an amazing business owner who cares about her customers. Once upon a time, I bought a couch while I was living in an apartment, and didn't have anywhere to put it. We had just bought a house, but we were at that in-between time when you don't quite live in the house yet, but don't want to haul a couch up the stairs to your apartment (PIVOT, anyone?). I called Wendy, she had storage, I put the couch in the smallest unit she could rent me and it lived there for a month until I got into my house. It was a short, but sweet experience, and I swore to myself that if I ever needed storage again, I was going to call Wendy. Fast-forward eight years and I had cause to use Room to Spare again. Only this time, Wendy had no room to spare. I checked. I even asked if she'd let me move some stuff into her basement for a short time. I honestly think if I'd begged, she may have given in and let me store some things down there. She's just that nice. Wendy didn't have any storage for me, but was so sweet on the phone and explained to me why things are the way they are. In this market, people are selling their houses quickly and then have nowhere to go. They move into an apartment until they can find a place, but then have to put all their furniture SOMEWHERE while they are waiting. Hence, all the storage units are being used. So no, I didn't get to use Wendy's services. She did offer to put me on her waiting list, but my need was immediate and I was able to put into place a backup plan. Oh, I should also mention that when I was first looking into selling my house, I stopped into Room to Spare to talk to them about packing supplies and them helping me sell some of my crap that I didn't want to bring with me to my new (downsized) place. The staff is so accommodating and kind and patient. I swear, one day I'm going to need to store more stuff and Wendy is going to have a place for me to put my belongings where she and her little storage angels will keep close watch over them. And if by chance I make it through the next few years without needing storage, I might just stop in anyway and bring her a coffee. She's just the kind of gal you can't help but want to make your friend. (Wendy, if you're reading this, what do you take in your coffee?)
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September 2021 by Robert Sciolino
This is my second time using this great place to store basically anything. I love it the first time and loved it even more the second time. Wendy and company make it so easy . And they go out of their way to help and make it even easier. As Tony the Tiger says . Their Great . I highly recommend Room for Spare Storage .
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August 2021 by Tik Tok
Friendliest and funniest people here. Very knowledgeable as well! Been coming here for the past year or so. My go to for shipping and packaging.
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July 2021 by Riley O'brien
Wendy really looks out for her clients. I had a small problem that related to another tenant and Wendy and Carly handled it with humor and class. Now I am happy and have become friends with that other tenant and my issue was responded to quickly, and solved. I have been a long term tenant and plan to stay!
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June 2021 by Paul Biddlecombe
I wrote an unfavorable review of this place and it disappeared minutes later, wonder what happened, I'm sure this one will also, way to hide
