Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at its East Elmhurst location. The store is described as very large, clean, and organized, with a wide assortment of merchandise, making it a convenient one-stop shop for pet needs. Customers report that the employees are very friendly, helpful, and attentive, with sales associates providing pleasant and willing service. The store offers additional services like grooming, veterinary care, vaccinations, adoption, and training classes. It is noted as a convenient location with a parking lot. However, some critical reviews indicate that merchandise can sometimes be hard to find, and the store may not always have everything a customer is seeking. The business promotes itself as focused on improving the lives of pets and pet parents, with options for online shopping and in-store pickup.