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“Lindsey was remarkably patient with me during a very stressful time. I had lost my cell phone that contained all passwords, so trying to get credit approval and all other security information was a nightmare. She not only demonstrated real skill in setting up my new phone but she also was empathetic to my distress. She is a great asset to your Verizon team.”
“I wish I could give it 10 stars .. I dealt with Vince Southwell and, he was absolutely a SUPERSTAR !! The man took the time to correct everything that was an issue as I had a phone that was lost and then found totally destroyed !”
“Matt was incredibly knowledgeable, helpful and friendly! Top notch customer service!!! He is the type of employee that a company should cherish, reward and celebrate. Thanks Matt for everything!!”
“Stefan was a great help and answered all the questions I had and assisted with the changes I needed on our bill. Will deff be looking for Stefan next time I'm in”
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“I was in a panic because my phone wouldn't work all of my text messages and my voicemails were gone that meant so much to me because there was messages and voicemail from my dad, my aunt and my best friend who recently passed away. I went in in a complete anxiety, panic mode and Daquan assured me he would get everything fixed and get it all back! And he did 100% I can't thank him enough for his compassion and all of his help and his knowledge with getting it fixed”
“Went in to purchase a new phone as an upgrade. Harding was extremely helpful and was able to actually lower my monthly bill by searching for the most recent ATT offers. Service and attitude were wonderful. Highly recommend this store.”
“The store is excellent and the representatives are very knowledgeable except I really wish they would answer their main line. I wish to speak with two of the reps and never know if they're working. For one week I've tried to contact them and the phone just disconnects. I got a bad phone it's not crickets problem it's Motorola's. They are mass made production wise and sometimes it happens but I can never get there because I only want these two reps so I'm pretty unhappy about that”
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“I stopped in for tech support today. Kevin was kind, friendly and knowledgeable. I walked our with my issue resolved having had a great interaction. 5 stars ⭐⭐⭐⭐⭐”