Broadview Federal Credit Union receives negative reviews concerning a recent merger. Customers report the location is not ready for new members, citing a lack of service and an inability to access account information or use just a debit card. The change in Saturday hours is also criticized, as it limits access for those who work weekdays. The overall experience is described as a total disaster and a headache.
Why did you change your Saturday hours. It's the only day some of us can get into the bank because we work the same hours as you on the weekday
December 2021
Made a change of address in May of 2021. Still in October 2021 still sending to a PO Box I no longer have. Leaves me zero time to send payment through the mail. I put it on the back portion you mail back, in the office and it seemed to be a very difficult task.
October 2019
Drive through is always backed up. Another teller might fix that problem ?
