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“Hello.
Halima Joseph was one of the best Customer Service associates I have ever had. She was knowledgeable, pleasant, patient and was well experienced with the details of renting a storage unit.
I am very pleased with the outcome of renting a unit at Extra Space Storage.
Thank you for your service.
Best regards,
Miriam”
“I’m not sure why there’s a negative review, but I have worked with Joe for three fleet trucks, and my experience has been fantastic. They are very easy to collaborate with, offer great pricing, and maintain good communication. It's a pleasure to work with this team, and I intend to continue our partnership. If you're managing trucks for a company, this is definitely the right choice, and they are incredibly helpful. Even though they are extremely busy and backed up, they always make the effort to assist you.”
“I rented a truck to move locally. Picking up and dropping off the rental was a quick and efficient. The truck was clean and I had no issues with it. Later that evening I reviewed my emailed receipt and noticed a discrepancy with the bill. I emailed U-Haul a question and figured I’d hear back in a few days. Literally 22 minutes later I received a reply from Chris Knepp, the General Manager of this location. He took care of the issue immediately and made sure I was satisfied. Mind you this was at almost 10pm on a Saturday night. I can’t overstate how pleased I was with this level of customer service. I wouldn’t expect a reply that quickly during business hours so to have a resolution within 22 minutes on a Saturday evening is exceptional. They’ve earned my loyalty as a customer.”
“I had a great experience. I walked in & everything was already set for me to pick up the truck. The staff were really nice. I dropped off the truck after hours with no issues.”
“I thought this was a car rental place, I must have asked the taxi driver to go to the wrong place, anyway I needed a car for the next few days and they had a 26 ft truck available so I just use that to get around, it wasnt bad, very spacious”
“Excellent attention and service, very easy to rent, the only bad thing was that I was not aware that these vehicles cannot be driven on the parkway and the sheriff stopped me and sent me to court for driving there.”
“Awesome customer service. Friendly and caring. I would recommend this uhaul to anyone and everyone. If you don't want to deal with a headache and want quick fast service this is the place to go.”
“My experience with U-Haul has been a positive 1. I would definitely recommend using U-Haul. The staff was professional and courteous, Each and every time I have rented one of their pieces of equipment, which has been in the many thus far.
Every location I have dealt with U-Haul has been five star. Thank you for your help, John G.”
“I rent a lot. Best place to get a rental truck. The staff is super friendly, helpful, and professional. Trucks are clean and safety measures are practiced. I've used serval size trucks and never had an issue. Strong recommend!”
“From start to finish, our experience was excellent. Easy too!! The gentleman who greeted us when we arrived at the pick up location was terrific. So helpful! I would recommend renting a UHaul from this location. Great experience!”
6:30AM - 8PM
771 Nesconset Hwy, Smithtown
Truck Rentals
“I wish I could give them 10 stars. I had a horrible experience with the hauppauge location so we came here the same day. The guy behind the counter was super courteous and knowledgeable. We were in and out. The drop off process was super easy. We were running late (thanks to the horrible hauppauge location) but it was still easy to drop off the truck after hours. The check list to drop the truck off was easy to follow. I am very pleased with Uhaul Smithtown”
“Had a very good experience renting a vehicle from Penske. The two girls that work there were absolutely amazing. Very professional, very personable, but most of all very helpful. Will be renting again from this location!”
“Amazing experience ! Guy earned double five stars helping me and spending his time and not making a single penny Super experience definitely will keep the company contact . Hard to find someone Honest today.”
“When I got there in the morning the windshield was full of ice and snow I didn't have anything to clean it off with the guy did offer me a little broom but also told me I'm responsible if anything happens had to spend a half hour of my time and the gas that I had to pay for to wait for it to warm up and clear off otherwise truck was clean people were nice”
9:30AM - 5PM
2440 Middle Country Rd, Centereach
Truck Rentals
“Stellar. The guy here knows his stuff, perfect recommendation and is no-nonsense but friendly. Second time I've been here and perfect service. Love this location!”
“Small location, easy to find, AND excellent service. The guy that helped me had a great sense of humor and was professional. I utilized the notary service and he was super efficient. When I'm in the area I'm sure to come back.”
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“We’ve been renting our trucks for our small business for years from this location! They are the best, very friendly and accommodating! Andrew is for sure a great leader of this location and it translates thru each employee!”