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October 2023 by Pete G
Excellent shop. Not sure of his name, but he fixed my daughter's Lexus ES350 windshield when it was hit with a baseball. He even fixed the rain-sensing wipers, as they had not worked prior to the crack. Super nice guy. They told me it would be ready by end of business, and it was. Awesomely clean job as well. Highly recommend!
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September 2023 by Sonia Wolf
Thank you, James, for coming in on Saturday to replace my windshield . It was very much appreciated. Your secretary was also very accommodating and professional. I highly recommend Active Auto Glass for all your glass needs. I couldn't have been treated any better than I was at your establishment.
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August 2023 by Joseph Scheuermann
True professionals. From the minute they picked up my call. They replaced the windshield on my brand new Volvo XC90. It came back quickly and clean. Nancy even contacted my insurance company directly to save me the trouble.A+ experience from start to finishService: Auto windshield repair
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July 2023 by Jenny N.
It took over 3 weeks for 1 screen to be repaired. We live behind this store and thought it would be convenient. My husband brought the screen over and was told the person who fixed then was out but they would work on it when they got back beginning of next week. They never called to say the screen was ready. They gave me a husband a hard time when he went in to inquire about it like I he was bothering them. Said if he wasnt called it wasnt done. (Btw it was done). Then there was a phone call from the owner asking the employee if she was ok. Minute after he started conversing with her. My husband is even tempered, laid back and non confrontational. I guess the owner saw he was biracial on the camera, and that apparently made him scared for the female employees safety. (He could hear the whole conversation) Oh by the way my husband works for Suffolk County jail system she was probably safer with him in there. We will drive elsewhere the next time we need a screen fixed or buy the materials online and do it ourself next time since it isn't thay hard. Good customer service goes a long way, unfortunately that's not what we received here. Very unfortunate.
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July 2023 by Certified Luxury Motors
WORST GLASS COMPANY WE HAVE EVER TRIED TO WORK WITH. FIRST OFF THE WOMEN EMPLOYEE WAS RUDE AS CAN BE, AS WELL AS HER TRYING TO REFUSE BUSINESS WITH OUR COMPANY TRYING TO FIND EVERY EXCUSE TO NOT HAVE TO DO HER JOB AND GIVE US AN ESTIMATE ON A GLASS REPLACEMENT FOR A CUSTOMER OF OURS. FROM ONE BUSINESS TO ANOTHER ABSOLUTELY HORRIBLE SERVICE AND SHOULD RECONSIDER WHO YOU HAVE ANSWERING YOUR PHONES BECAUSE THIS COULD HAVE BEEN A LIFE LONG SERVICE WITH YOUR COMPANY AND WE WOULD NEVER TREAT NEW BUSINESS LIKE THAT!!
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June 2023 by JoAnn D.
Great service. Windshield cracked. They were able to get a replacement immediately and install in seamlessly. Its wonderful when you get great timely service. Everyones time in valuable and they were very accomodating. HIGHLY recommend James and his shop for any of your glass need. (PS. they also do screen repairs!)
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April 2023 by nicholas marchiano
Terrific job replacing my damaged windshield. Would definitely recommend this shop for windshield replacement.Service: Auto windshield replacement
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March 2023 by Mary Leonardi
Brought my new Volvo and extremely satisfied with everything from start to finish. Don't use anybody else.Service: Auto windshield replacement
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March 2023 by Anthony
Always do right by me . Have them cutting a mirror , for a bathroom vanity. Great job .
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January 2023 by Isaba Galeano
I had the best experience, the staff is phenomenal and very helpful. Nancy went above and beyond to setup my appointment and within the next two business days the team was at my job’s parking lot replacing my windshield. They explained everything in detail and worked very fast. I will recommend Active glass to anyone!Service: Auto windshield repair
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December 2022 by Katie D.
Excellent service! They were able to repair and installation error from another company, should have came here first!
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September 2022 by Robert York
Everyone here is amazing !!!! I have a classic cadillac, and 3 places said they couldn’t replace the windshield without destroying the original chrome trim and replace it with cheap rubber.They were able too get it done !!!!! And it looks amazing. Everyone was super helpful and wonderful to communicate with.Service: Auto windshield replacement
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June 2022 by Steven O.
James is very rude and unprofessional uses profanity when he speaks over the phone. Don't listen to any of these positive reviews because they are all left by bots. James will try and take your money without performing reliable work.
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June 2022 by Sean Robert McGuffee
Trustworthy! They know what they are doing when it comes to repairing or replacing windshields.
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May 2022 by Christopher Tan
After searching around to find a shop to replace one of my door glass, I stumbled upon Active Auto Glass. My experience with James and his staff has been beyond words. From calling to see if they can fit me in in 30 minutes from the call on the same day to the end of service. Couldn’t have been more grateful to have had a chat with James while he was installing my window and the knowledge that he has with auto glass and his experience is not something you find a lot here in New York. Super fast and smooth install.Definitely will be my go to for any auto glass needs!Services: Installation
