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“I’ve worked with Videson on two projects at my home and they’ve done a great job on both. First they installed several TVs on my walls and added soundbars. The following year they installed an outdoor tv, including the weatherproof cabinet. He even came back to help solve a leak (that wasn’t his fault) free of charge!
I highly recommend Videson.”
“Yash I was terrific!! He was so patient with me trying to retrieve something I had lost. He took a lot of time explained everything to me, and I will be back very shortly to get myself a new phone and I will only come here.”
“I had an exceptional experience with Elsy at Verizon. She was very knowledgeable, calm, and genuinely kind throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Customer service like this is rare thank you, Elsy, for going above and beyond”
“Super happy with my experience here from start to finish. Both Mo and Connor are the absolute best, and they are so very good at what they do. I upgraded two of my devices here. MO helped me with one when it arrived, and Connor the other. My incessant questions were answered with ease, I got great deals on both of my new devices and the entire experience was both seamless and downright pleasant. This store and its employees are truly an asset to the Smithtown community … keep up the amazing work Mo and Connor!”
“RON IS THE BEST! without a doubt, this Verizon and Verizon in general is so lucky to have Ron, He is so knowledgeable, so Genuinely kind. He goes above and help. Even when it came to trouble we had down the line past the point of getting a phone in the store.when I lost my phone he was able to locate it from the store and tell me where it was. These days it’s hard to find face to face customer service, and it’s even harder to find somebody who cares. I love this store and I love Ron. Thank you for such an amazing customer experience.”
“Leroy demonstrated exceptional professionalism. He took the time to thoroughly explain the situation and exceeded expectations in his assistance. We appreciate Leroy's dedication and kindness.”
“Just went to Deer Park T mobile branch for putting screen protector on my phone.It is in an out trip because of the guy name Monty who works there, he is pro in his work,so professional.Thank you so much Monty.”
“Had an amazing experience today at this store because of Jose!!
Yesterday, I upgraded my daughter's phone and had to pick it up at the Apple store, only to find out that the associate in a different store put the iPhone on my phone number instead of my daughter's.
Needless to say, we had to go to T-mobile to have the numbers switched to the correct phones. We happened upon this location and were lucky to get Jose to help us! Not only was he knowledgeable, he was patient, personable and extremely kind!
This store is out of the way for me, but in the future, I will definitely go back there for any issues I may have.
Thank you Jose!!”
“Natasha, the store manager, is absolutely incredible. She spent hours with us fixing a minor issue. She even stayed after her hours to make sure our phone worked and we were completely taken care of. I highly recommend this store!”
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“Andrew and Gianna were Awsome! The second you walk in, Gianna gets you, asks what you need to discuss and take care of, and keeps you informed of how long it may take. Some times it can get crowded, however, they are fully staffed! You can walk around arrest sir in benches while waiting. Andrew helped us solve every problem with charm, humor, and expert knowledge! Gianna also did the same as she walked over to assist at times. We were there a while, but time went fast, as a frustrating issue was solved relatively quick, with personable charm. They actually workers to save you a much money as possible. I highly recommend this store and ALL the employees (especially Andrew and Gianna), as I saw similar happenings throughout the store. Thank you Andrew and Gianna!!!!!!!”