The Verizon store in East Northport is highly praised for its exceptional customer service and knowledgeable staff. Customers report positive experiences with team members such as Eddie R, who was kind, patient, and helpful in resolving issues with previous carriers and guiding them to better plans at lower costs. Store Manager Sulay, along with her team, including Moe S. and Eddie R., demonstrated professionalism and a genuine desire to assist, making the process smooth and clear. Andrews received special recognition for his outstanding service, demonstrating organization, approachability, and a proactive attitude that helped customers understand their options and feel confident in their choices. He went above and beyond to ensure customers had all necessary information, even helping with international plans and perks, leaving a strong positive impression. Dominic also provided excellent support by setting up new phones and ensuring customers found the right plans for their families. The team’s attention to detail, clear communication, and commitment to customer satisfaction stand out, making the store a top choice for those seeking mobile, 5G home internet, or business services. Customers appreciate the friendly, professional environment and the convenience of online ordering, in-store appointments, and flexible pick-up or delivery options.
Andrew took care of me when i came to return my old phone and he was awesome. As a courtesy he was kind enough to put a screen protector on my new phone for me and did an amazing job. Happy customer left smiling
March 2026
Denise was a gem! We went in for help transferring a broken cell phone to a new replacement. She was so patient and helpful! She then helped us update our bill and set up an upgrade. We threw so many tasks at her and she continued to help with so much knowledge and patience!
January 2026
I have been there multiple times and helped by several different employees. Each were extremely knowledgeable and helpful. Highly recommend.
