Spectrum Store
Internet Service ProvidersHours:
349 W Commercial St, East Rochester NY 14445 Hours
About Spectrum Store
Spectrum Store at 349 W Commercial St. is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and efficient team members who make them feel valued and never a bother. Staff members like Anthony, Matt, and manager Aaron are recognized for their patience, problem-solving skills, and professionalism, often staying past closing time to help with issues such as setting up new mobile lines, transferring numbers, or troubleshooting technical problems. Customers recommend asking for specific staff like Matt Spadafora, who is known for being quick and stress-free in service. The store is described as the only place to go for assistance with Internet, mobile, and cable TV services, and the team handles inquiries with a smile and expertise. Overall, Spectrum Store provides a positive experience, handling customer concerns efficiently and warmly, ensuring quick and helpful service for all your broadband, mobile, and TV needs.
Most Recent Reviews
September 2026
Jon Sturgis went above and beyond to help me get my new phone set up. Highly recommend!
September 2026
I did not have an appointment
I checked in and I was called to the desk immediately
The gentleman that serve me took care of my problem instantly and asked me to have a very nice day, which I am thank you very much spectrum
May 2026
Everybody has been very friendly and accommodating wether on the phone or in person
More Comments(161)
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