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“Stopped in to see what a fitting was all about. Had a very nice conversation with TJ detailing all the ins and outs of being fitted for clubs. He advised me to make 3 separate appointments. One for driver/fairway woods, one for irons, and one for wedges/putter. Pennfair was the only shop I spoke with that recommended different sessions and believe me I was so happy I followed his advice. He wanted to be sure I was fresh each day to give the best data to fit the best club. It all worked out beautifully. The new clubs fit perfect. consistency is way up and my handicap is dropping. Awesome professional experience. I'll be a customer for life.”
“What a great place! Hoyt completely analyzed my feet and came up with some great solutions that ended on me purchasing the most comfortable and durable sneakers I’ve ever had!”
“The Victor store has been a life saver for myself and husband. We have both battled with plantar fasciitis in the last 12 months, and the staff at the Victor Fleet Foot gave us all the resources to help aid in our recovery. I noticed an immediate change in my husband’s walking after he was fitted with the proper size sneaker and arch/heel support insert. The staff was outstanding, and took their time helping us make the right decision. Thank you again!!”
“So, I bought the new Aventon Adventure M ebike July 29, 2025. The ebike was better than even my highest expectations, until the bike had a rare failure. I brought it to Jamie at Rochester Fit and Cycle and was blown away with his quick analysis of the problem, his plan of action, his intimate knowledge of ordering the correct part to fix it, his follow thru, his professional transparency and his communication skills with me. Jamie is as good as it gets. This place is simply the best with its products and service. Bravo !!!”
“WOW. This is the most incredible place to find good sneakers. They analyze your feet to find the best shoes to correct any issues. If you have pain in your soles after standing a while, they will find sneakers to fix that. Have soreness in your arches? They will find sneakers with added support. The staff is absolutely phenomenal, assisting and building a relationship with each customer. I really cannot recommend this place enough, I will be telling everyone I know about this place!
Special thank you to Robyn for working with me and finding the perfect shoe for my small feet :)”
“I’ve had pain on my sole when walking/running for a while now. I went on the website & made a simple appt. When I arrived the staff were all accommodating and my sales person was patient and informative. We got right into my purpose for coming there. The process was easy, informative and personal. High marks from me!”
“I bought my first bowling ball from here after using the lane balls for about two years. I didn’t feel pushed of 'sold' to, very genuine & professional service. I'd recommend to anyone who is interested in improving their game.”
“I had such a wonderful experience at this pro shop! I recently got into bowling and wanted to take a step up from being a casual player. I brought in my childhood bowling ball as I knew the staff would know if it still suited me.I ended up picking out a new ball. I was extremely impressed with the professionalism and knowledge of the crew. I also felt they were patient with me and answered all my questions thoughtfully.The new ball was drilled to fit my hand PERFECTLY! Night and day change compared with my old ball. I was even given some pointers on how to properly throw my new ball, and even tried it out on their test-lane in store.I ended up also buying shoes and a bag—I felt the prices for everything were very fair, and I feel confident that I made the right choice.I highly recommend this shop to anyone at any level in the game!”
9:30AM - 9:30PM
660 Jefferson Rd, Rochester
Sporting Goods
“Love this store. Its like a TJ Maxx or Marshall's but for more outdoor and active merchandise. Its neatly organized, thry have great deals and all of the stuff is great quality. Name brands and a lot of interesting gear. Everything from toothpaste to purses to camping equipment. Definitely check it out.”
“Hunting Horn is one of the nicest specialty retail establishments I have been into, really anywhere. The staff are always knowledgeable and friendly, and the stock levels are excellent. Even when something is missing, they're quick to be able to order it. All of them seem to be pretty deeply involved in the riding world, and are able to recall stories or incidents from years ago. Frankly, if every shopping experience was this good, no one would ever bother to go online - I look forward to every visit.”
“I've been going here since I was 13 years old over 30 years ago. Ernie,the guy who owned the place was an awesome guy who's kids run the place now. I miss Ernie. I have not been here since 2011 but I'm sure it's still a great place!!”
“I love the Under Armour brand! Quality apparel for alot less than other name brands. Wish they had more choices in the outlet store, but still have a great inventory!”
“Lester's was for sure the best choice! I ordered embroidered hats for our business, but was unsure on the final design. The representative I worked with, Dave, worked diligently and patiently with me to reach the final product. The prices were great and the work is better than any one has received from other companies more local to our area. I highly recommend this company and couldn't be happier with our product!
Lewis”
8AM - 4:30PM
71 Victor Heights Pkwy, Victor
Sporting Goods
“Made a delivery here. And if I could give 10 stars I would. These people are so considerate of your time! Super kind! Soon as I arrived 4 people came out to help me untarp and remove straps! Plus assisted in folding my tarp! Would gladly deliver here any day! Was in and out everything put away 30 minutes!!! Unheard of in the flatbed world to be treated and helped like everyone here did!!”
“Had a very last minute need for a faceoff head that was already strung and ready to go. Looked online to see if the specific String King head was in fact in stock. We called and left a VM and received a call back a short while later. It was in stock and we headed to the store. My son and I were in and out of the store in short time with exactly what my son was seeking. Added bonus is the sweet dog that was literally just hanging out with the store employee/owner. Sweet dog that came to say hello and went back to the spot he was relaxing in when we came in. Great experience and customer service! Highly recommend shopping for all lax needs at Lacrosse Unlimited of Rochester!”
“Amazing experience at this location. Went in with a pair of shorts that I purchased at college and had only wore a few times when a noticed a small hole in the shorts. These shorts had some sentimental value because I just graduated and were no longer being sold (also had my college logo embroidered). The ladies at the front desk of the Pittsford location were able to come up with a viable solution that left me very pleased with my purchase. Overall, this was one of my best customer experiences with any major brand. They ensured that I was happy with the options and really took the time and care to assist.”
“I like the range of prices they present, so different people can get shoes here. For me I found the perfect sneakers, but did not have my size. Will return next week.”
“It's a good place if you need competitive swimwear. Yes, it's easy to order online, and sometimes there are deals online, but you never know with the fit how things will work out. One of my kids tried on a bunch of suits there for their swim team, and I was really impressed by the owner. Nothing fit right, and the owner actually helped us see that. It would have been very easy for the owner to push us into buying one of the suits, but she carefully pointed out how the fit wasn't working. She saved us money and heartache (who wants a kid wearing an ill-fitting suit in their first big meet)? Our other experiences there have been good too. The opportunity to try on suits is helpful, and the prices are reasonable for the quality. All the suits we've ended up getting there have worked out great. It's a good idea to call first if you have your heart set on something, since they won't always have all the inventory (we found out the hard way with parkas) but definitely worth a try, especially for suits.”
“Deep discounts on all seasons of clothing, sneakers, athletic cleats and everything else. Equal amount of men's and women's items as well as some.kids apparel.”
“It's a nice store and very well kept. It's just very expensive unless you're buying their house brand. The REI brand is great quality and reasonably priced when you compare it to big camp brands. Typically I'll only buy the REI brand is e shop the big name brands, but then purchase them elsewhere for lower prices.”
“I visited this store on April 29 1 pm or thereabouts. Was greeted very nicely by an employee. As I was looking at items a second employee offered assistance. I was advised my item would be introduced in May and they could contact me. So nice to feel important. Note I visited 12 stores in the mall. This was the only store where an employee recognized my presence, sad to say. Cheers to a great team!!! They should be commended for knowing what it means to provide excellent customer service.”
“Went in there on Black Friday for some t-shirts and jeans. I am a larger guy so they didn’t have a lot of my size in store, a sales associate named Jack notices that I’m having trouble finding a lot of my size and helps me use the catalog and find clothes my size I can get delivered to my house or in store, it was a great interface and I was able to use the deals from in store as well. I’ve never had a shopping experience as good as I had in Zumiez, great service, great selection, and the workers are some of the nicest people I’ve met, like seriously they deserve raises because they are just that great, not just Jack, but also the slightly older guy (Maybe his name was Logan?). I would recommend zumiez to anyone who wants to buy larger clothing, or just wants a good experience.”
“Lauren at the Eastview Mall Eddie Bauer was a huge help to me as I prepared for a 14 day cruise in Norway. I bought several adventure pants, raincoat and 2 cross body bags. All my purchases were perfect and used every day. Thank you, Lauren!”
“Had to go to the golf section to have clubs regripped....Pierre went above and beyond! He's a great addition to the dick's team as well as Rory at checkout! Very friendly and accommodating”
“Amazing sports store. Decent collection of throwback NFL jerseys. Good NFL hat selection. Prices are all pretty reasonable (got a Pat Tillman throwback jersey for around $90 - very reasonable price as same jersey online is about $150). Definitely have to return at some point.”
“Customer service in the shoe department to get my son and cleats was amazing. Because the narrowness of some cleat we had to send them back at least 5 times and they never batted an eye all they did was help. It was great ?”
“First time shipping here. Love the look of the store, and their selection of shoes, makes it very easy to find something that you’ll like. Also the prices are pretty reasonable, and the staff are very knowledgeable. Will be coming back for shipping soon.”
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“Positive memorable customer service instances are rare and I was pleasantly surprised here.Long story short, ordered two racquetball racquets. Turns out stock was depleted after ordering. Instead of a simple refund, Cate contacted me and gave me the impression that my business was wanted.After a few back and forth emails, I am still receiving my equipment. Cate and BRS (Bell Racquet Sports) made me feel valued. I will definitely consider them for future racquet sports needs and you should, too.”