“Went on an emergent basis to get my son’s passport, we are set to travel tomorrow! Marion assisted us and I must say he is the man! So nice, so patient and took his time to assure me that he was here to assist. I appreciate that! Marion deserves a BIGGG raise. Thank you Marion for your assistance.”
“After going to the cedarhust upsp and getting nothing done due to the rudeness of the workers I was pleasantly surprised by how professional and helpful the staff was here. Thank you!”
“I went here to get my daughter's passport, and I loved that place. It was fast and it's very clean! and the workers are very friendly! they treated me very well. Thank you”
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
“I don’t usually write reviews, but this time I have to make an exception. I had an experience with 3 ladies from USPS and I’m very happy with all of them. Very kind and helpful crew. Even though I have USPS next to my house I’d rather to wait and do everything here.”
“This is the seriously the best USPS location I’ve ever been to in my life. Everyone is so nice and helpful and it’s never too long of a wait. I used to dread going to the post office but not anymore!”
“I want to express my great gratitude to the lady clerk who helped us prepare passport documents yesterday! Thank you very much for your patience and cooperation. She took some extra time to explain us the steps, we went through third party “rush passport”. Clerk explained us step by step what we should do and how to do it. We wouldn’t be able to complete it without her ! She deserves a raise for sure , people like her is a very rare thing nowadays, that makes you still believe in humanity !!!! She knows her job and loves what she does. Thank you soooo very much once again !”
“Had a package to send out to a mercari seller and the person there let me skip the line to get out of there more as I already had a label on the package! Excellent service!”
“I love visiting this post office! Despite all the older negative reviews, I’ve foundthe staff to always be really friendly and helpful. Lines are long sometimes but not their fault.”
“There are always long lines here, but that's not the fault of the post office. People need to use the services and that why we line up. I needed to renew my passport and inquired how to go about it. One of the post office workers assisted me by asking me the appropriate questions needed for my renewal, gave me the form necessary, write down the fees I need, and even gave me the envelope to send it when I'm ready to mail it. It took me awhile to take care of it, but I came back today to mail it. Vanessa assisted me today, checked that all the papers were filled correctly. Stapled what needed to be stapled and placed a paper clip where needed. I asked about the fees, and she double checked what I needed. I called her my guardian angel for the day. This is such a nice Post Office to have with caring and courteous workers.”
“This Post Office is my post office of choice. Nine times out of ten, the service is quick, efficient and friendly due, in large part, to Cheryl who has been taking care of customers for years. She is friendly, offers tips on the best way to mail whatever it is you have, yet she doesn't spend too much time chitchatting while other customers wait. They always have a wide array of stamps and mail seems to get delivered faster from this P.O. than many others in the area. The one cavaet is that parking is limited. Also, the mailboxes outside had some kind of sticky material and I know of one card I mailed that never got to the person to whom I sent it. Always take your mail inside.”
“My main location where I ship ALL my packages and letters. It sucks that they aren't open on the weekends. It is always closed from 12-1:15. Joyce is the sweetest lady ever! She is so helpful and gives assistance when needed. I have mainly been coming to this location because of her!”
“Agent at the window was extremely helpful. She answered all my questions about mailing packages in a clear and patient manner. She was also offered me the best option for the best price. I usually dread going to the post office, but West Hempstead is where I’ll be shipping from in the future.”
“I come to drop off packages every once in a while and have had good experiences. My packages arrive to the destination around 3 days after drop off so very standard and professional. The post office is small, but the clerks work very fast to accommodate everyone. I haven't had any issues so far. They have been lovely so far.”
“It's really sad when you see the USPS places get such low ratings. I get both sides of the coin. There are some folks working in other postal offices who are not cut out for customer service jobs.At the Glen Oaks postal office, they have the highest rating I would gather anywhere in Queens. The employees here are amazing. They work so hard and are polite.Just make sure you do your part as a customer following the rules and the transaction should go through easy.Keep up the fantastic work, Glen Oaks postal service!”
“Transfered to this location after endless waiting in Valley Stream USPS. Done my certified mail less than 1 min. Friendly cute clerk did perfect job. Thank you !”
“Rarely review, let alone for USPS, but I had a really excellent experience with a USPS worker who was my clerk on Saturday, April 24th, 2021. Her nametag said Jane (receipt said Clerk #10 if that is helpful at all). I was shipping 4 separate boxes Priority Mail and she recognized that 3 of the boxes would be able to fit in flat-rate priority mailers without even having to open the boxes I had them in. She dropped each box into a flat rate mailer for me and taped each one up and helped save me $30+. Excellent experience. Thank you, Jane :)!”
“I have always found my visit there to be short, and the staff always helpful, and courteous. On rare occasions, when the line is kind of long, it moves along quickly.”
“I went here to mail out a birthday card. The supervisor helped me. She was very nice. I bought some stamps as well. I went in the middle of the day and there was less than a minute wait. Will return.”
“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”
“The employee Liberty was magnificent and so pleasant I never saw an employee work so hard she has went above and beyond for me. I feel this woman deserves a raise she is tremendous at what she does and needs to be complicated for her hard work.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
“Post offices generally give me anxiety and I try my best to steer clear of them due to awful past experiences. This time I had no choice as I needed to get my passport renewed and I had to ship out a return. Fortunately for me the staff here (Darvin clerk #38, and Yinney (pronounced Jenny) were actually the friendliest and most helpful post office clerks I have ever met in my life. Darvin even made some jokes that made me laugh and eased my anxiety. What’s more impressive about their amazing customer service is that there were only 2 people doing everything. It was obvious they were understaffed but that didn’t stop them from being nice to literally everyone. I see the post office has improved and I’m glad they hired these two really great people!”
“I been here several times and never have any problems, I never seen line more than 2 people, always get good service :-)Post office workers r friendly & professionalI " very satisfied"”
“This is the best Post office in the area. When it is busy, the workers seem highly efficient and are very polite. I always look forward to coming to this post office when I can.”
“I went here to mail a return to sender package and they were helpful only because I engaged them. Regardless of the matter, they did help me out and they were friendly.”
“It's sad that you have to go to a predominantly white neighborhood for great service. But the people were polite. It was a bit of a wait but I'd take that with exceptional customer service any day.”