This USPS location at 100 Broadway is known for its friendly and helpful staff, making each visit pleasant. The staff are professional, knowledgeable, and provide quick, thorough service, with short wait times. The location is clean, well-maintained, and offers parking, making it convenient for customers. Extended hours and fast customer service are appreciated, especially when visiting during off-peak times. The staff, including a standout employee known for kindness and professionalism, have improved the overall experience for many customers. The postal services include reliable mail and package delivery, handling over 157 million addresses across the U.S. and worldwide. Additionally, the location offers walk-in passport services, with timely processing. Customers have noted improvements over time, especially with mail delivery times and customer service. Overall, this USPS branch provides a secure, reliable, and friendly environment for mailing needs and passport applications.
Staff is always helpful and knowledgeable. Everyone is always willing to help
August 2026
2nd time going for passport renewal for my daughter and it was a great experience. He was personable, helpful and we were out in 10 minutes. I do recommend making an appointment online and not walking in.
June 2026
This is my 2nd time going to this location to get a passport for my daughter and Gerry was the employee who serviced us . I am very please to say I am impressed with his work ethics ! His system that he has in place to provide timely and efficient service is top tier. I love this location it is clean and the staff are... read full comment
