This USPS location at 100 Broadway is known for its friendly and helpful staff, making each visit pleasant. The staff are professional, knowledgeable, and provide quick, thorough service, with short wait times. The location is clean, well-maintained, and offers parking, making it convenient for customers. Extended hours and fast customer service are appreciated, especially when visiting during off-peak times. The staff, including a standout employee known for kindness and professionalism, have improved the overall experience for many customers. The postal services include reliable mail and package delivery, handling over 157 million addresses across the U.S. and worldwide. Additionally, the location offers walk-in passport services, with timely processing. Customers have noted improvements over time, especially with mail delivery times and customer service. Overall, this USPS branch provides a secure, reliable, and friendly environment for mailing needs and passport applications.
I did my son’s passport here. I loved the privacy that was created in this location. They have a whole separate room for passports. Ladies taking the applications were knowledgeable and nice. The whole process was smooth, quick and easy as it should be . Highly recommend- this my to go post office from now on.
July 2025
We had an excellent experience at this office. The staff provides outstanding customer service, and the place is nice and clean. Special thanks to Mr. Garry,he is very knowledgeable, professional, and humble. Highly recommended! Thank you guys
June 2025
Fantastic location. The staff are extremely friendly, it is clean and well maintained. There is parking available. I choose to drive here rather than go to a local USPS in NYC as they are much nicer here.
