Auto Parts in East Syracuse, NY

“These guys went out of there way to take care of my vehicle. The dealership I purchased the car from Matthews Kia of Clay(Trash Dealer) told me $4,500.00 to fix my car. Kia of East Syracuse service department is top notch and got everything taken care of under warranty. Huge thank you to Seth for all your help and the guys in service. Definitely earned a customer for life. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

“This shop is amazing. The quality of service and the customer service you receive is unparalleled. Everyone that walks through the door is treated like family. Mark and Mike are probably the most patient, conscientious and nicest people you will ever meet. I’m always amazed how good they are. If they find something wrong other than noted they often will just fix it and not even charge you. They were born to be the owners of a outstanding body shop.”

“Everyone at Northside was polite and friendly as well as good at their jobs. Nate got my car repaired so fast that even with the detailing, which I hadn't expected, it was ready the same day. They were also very helpful in arranging a rental. I couldn't have been more pleased.”

“Worked with Marilyn and Jason to purchase a very nice, slightly used vehicle. The process was incredibly smooth and didn't take too much time. We were very happy with the outcome.”

“What can I say Omgaaaaghd, the service that I received from start to finish, the communication was on point, I am a person that was worried about my vehicle not being in the same county as me. But, from me calling to check the progress which was almost 2 or 3 times a week lol. Sara was very nice when she answered the phone and when she was not able to answer a question that I had she transfered me over to my adjustor Katelyn who was very professional and very knowledgeable and kept great communication, I spoke to Brian he was very nice as well. Dave did the work on my SUV and I just want to say what a superb job. I am so glad I did not try to find my own shop and went with my gut feeling and go with the shop that was in my insurance network. I just would like to say thank you all for the hard work with my vehicle. I am so glad I chose Gerber Collision and Glass of East Syracuse if you need bodywork done on your car dnt hesitate for a moment they will get your vehicle looking bew again. Thank you for the excellent customer service ?”

“I stopped to buy transmission fluid for my van and when speaking to the man who was assisting me I found out that I couldn't use the fluid I was there to get but he did help me to find a mechanic who could tell me what I did need to keep my vehicle on the road”

“Let me tell you if you want good customer service good communication between the customer and the team you gotta go and check these guys out they were so awesome they went above and beyond to make sure that I was a satisfied customer and I would like to say thank you Kat W and Scott C Keep up the good teamwork”

“Our vehicle was hit by a deer back in January and the body shop finally got our car repaired by March, but they were very transparent and honest about the fact our insurance company was dragging their feet on paying out on our claim. Sarah was incredibly helpful in explaining what we needed to do and what was happening with our insurance company, so based on that information, we switched insurance carriers as soon as our policy expired. When our old insurance company finally paid up on our claim, our car was repaired and it tooks almost brand spanking new. I have no complaints about this body shop and I'll definitely consider them first if something like this happens again.”

“I must admit I was initially frustrated because I order two new tires and Walmart policy is if tires don’t match car spec they won’t touch your car. So I had to jack up my car and take off two tires to get the new tires put on the rims. When the service was complete the tech talked to me and said one rim had small dent in it. I was where and told him it was from previous incident. I took tires home jacked my car up and put the new tire and rims back on my car. I lowered to ground and one tire became instantly flat. I pumped up tire and took it to Big4tire and they said my stem and pressure sensor were damaged. I had them replace broken product. I returned to Walmart with receipt of my damage and they instantly paid for said mistake. Then the service manager went above and beyond and provided with light and I bought a jack and jacked my car up in there parking lot and took off remaining three tires and they placed new sensors in said tires. This was a two hour incident at 7pm at night in dark and the manger provided me with his personal flash light so I could see. I would recommend Walmart tire center to anybody and there sensor currently works great and a third of the cost. I paid more for one sensor at another shop then I did at Walmart for three. Thank you service center for helping me up to 8:30pm at night!”