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“Thank you to this location for going out of their way to let me know a personal package was delivered there. Will support as much as possible, great people great staff”
“Sweet, funny animal lovers who deserve our local support. Get one or two of the things Chewey ships to your house thru these folks, go to the store and pet the in store therapy pup. Really guys - support this local pet store. You won't regret it”
“Such a wonderful small business! The owners are incredibly kind and knowledgeable. The store features an array of unique toys and other pet essentials. I recently bought my two golden girls a new harness and they love it, walks have never been easier!”
“Clean, professional, knowledgeable, and reasonably priced. My fur babies are always happy with their spa treatments and I feel they are safe being left in their care for a few hours.”
9AM - 5PM
936 N Clinton St #210, Syracuse
Pet Stores
“Stan and his team have been great working with me from the start of the process until we got our fence installed this week. They answered all of my questions and more to help me be comfortable with the product. If you’re looking for an American brand, great customer service (with a real person that answers the phone), I highly suggest Syracuse Dog Fence. Although the fence was just installed this week and our dog is not fully trained yet, it seems to be working seamlessly so far.
If you’re debating between an underground wire fence like this and one of the cheaper GPS collars, we went with this for a couple reasons. 1) The lifetime warranty for PetStop packages. 2) Customer Service. 3) The batteries and software of these devices will not all the sudden die on you once you’re outside the 1 year warranty that the GPS collars have.”
“Not all locations sell Propane, but the Cicero location does.Propane cylinder refills are inexpensive. Friendly and fast service. These folks know what they are doing.”
“Love coming to acks for feeders and supplies. Been eyeing a pac man frog for a bit but I like to stop by to check out the new animals as well. Very friendly and helpful willing to go out of their way to make sure you get what you need even if they don’t carry it.”
“Been coming to Storybook Wags N Whiskers for years and purchasing birthday cakes for our dogs.Nothing but excellence every time, delivering quality and great customer service over and over.”
“I have had nothing but wonderful experiences for both of my dogs here. They love going to daycare, and I truly feel like the staff cares about them. There is no where else in town that lets you drop off and pick up so flexibly! We love them!!”
“I had the most pleasant experience with these people that came in from Rochester, both the attendees and the veterinarian doctor. They were very good with my one-year-old cats and I look forward to going back.”
“Steph at the salon groomed my Australian Shepard and did an outstanding job! I had specific requests that she followed to the letter, and my girl was happy, clean, and beautifully brushed. Highly recommend Steph!”
“Went to the Erie blvd store for the first time for cohesive bandages for my dogs tail as he is suffering from hot spots and allergies. Spoke with Erik at checkout who was very friendly and helpful. Gave me other suggestions as far as shampoos and discussed different types of foods that may affect my dogs allergies. Very knowledgeable. Highly recommend this store. Great products.”
9AM - 9PM
7954 Brewerton Rd Unit 400, Cicero
Pet Stores
“I wish they had more large cat canned food varieties. I love to bring donations to this store. Also, the buy online-pickup in store is great and they will carry heavy items out to your car. Great customer service.”
“Hands down.. great. They know me by name, easy to order my odd ball fish. Most are well educated in their departments too. Some days in the morning they can be a little short on staff, so be kind and understand.
*Update to Petco's reply* I'm just glad I can get my odd balls like Indian Pea Puffers and Chili/Phoenix Rasboras. Lisa is top notch.. personally think she needs to be recognized for her knowledge and excellent customer service.”
“Vetco and store staff were very helpful and supportive; this was first-time getting shots at Petco. I do shop here frequently and love that I am greeted at the door.”
10AM - 6PM
3150 Erie Blvd E, Syracuse
Pet Stores
“I recently brought my cat here for his annual vaccinations. Although we were twenty minutes late because my cat resisted going into the carrier, they still accepted us (it wasn’t very crowded on a Tuesday). Everyone was so helpful including the check-in lady and the vet. They answered all of my questions. It was a quick visit and cost me only slightly over a hundred bucks.”
“Had a abandoned cat and submitted a form online, Emily called me within an hour and was so kind. We brought the cat right over so grateful for the kindness of her and the other ladies in the office! Would recommend”
“I would like to help feature a current dog that's available at the Syracuse SPCA named "Mitch." I had the opportunity to get to know him this past month visiting with him and even doing a meet and greet with my current dog Sam. He was nothing but a gentle gentlemen around her. I was very close to adopting him but my responsibilities in getting my elder dog to the eventual finish line took me out of contention. That being said, Mitch is legitimately one of the sweetest dogs I've ever come across in my travels. Even in his kennel, when other dog's are getting vocal and energetic, he is as cool/calm a customer as you'll find in that environment-- beyond chill. He knows how to sit and lay down, and if you hand him a treat, he's so gentle taking it from you it almost looks like he's doing it in slow motion! He would be a perfect dog for a home looking for a laid back and loving soul. Unfortunately, he's been there since this past November after arriving as a stray. Bottom line, he deserves a great owner and a great life. As of 3/25/2024 he's still there and ready for his forever home. The picture attached to this review is as recent as last week. So what are you waiting for? Go visit Mitch!! He's a gem! You won't regret it!! The end.”
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“I have purchased 3 ruffland crates and have another on the way from KloudK9 and I will absolutely be buying more from them! They’re very quick to respond to any questions you might have and are extremely helpful. The products they stock in their store are nothing but the best for your pet. My favorite thing is never seeing those colors and preservatives that are in dollar store and big box store foods and treats. Shop at Kloud K9 and the only thing you’ll ever regret is accidentally buying way more than you went in for! Hehe”