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“Vetco and store staff were very helpful and supportive; this was first-time getting shots at Petco. I do shop here frequently and love that I am greeted at the door.”
10AM - 7PM
4148 NY-31, Clay
Pet Stores
“Whenever my pups start looking a bit shaggy, I bring them to Earthwise where Kaylyn works her magic to make them look wonderful again. In addition to expert grooming, they also carry a fantastic supply of high-quality food, healthy treats, and fun toys. I have tried several other groomers in the area, but this shop is by far the best in terms of care and results!”
“I was pet sitting our in-laws 130lbs great dane and he broke the harness they had been using for some time. I really didn’t want to drive all the way into the city to get a new one, so my wife and I found Mother Nature Pet Supply online in Manlius. The staff was very friendly and helped us pick out a new gentle leader as well as a no-pull body harness. The items were well priced and Winston (the great dane) loves the new body harness and it cut down on his pulling during walks drastically. Safe to say that if you have a large dog, they have a harness for you too! The staff was very knowledgeable as well and helped us pick out the right product. I would recommend stopping by here before going to a more corporate pet store to see if they have what you need! Support local!”
“Kaitlyn at Kloud K9 is awesome! From food to collars to kennels, she can help with everything dog related!! Friendly, knowledgeable, and just fun to talk to! I highly recommend her amazing store!!”
“Hannah is the best! She knows when Jake needs to rest. She brushed him out so well; he is 5 pounds lighter. I don’t know how she got him so soft and his white fur so vibrant.”
“Stan and his team have been great working with me from the start of the process until we got our fence installed this week. They answered all of my questions and more to help me be comfortable with the product. If you’re looking for an American brand, great customer service (with a real person that answers the phone), I highly suggest Syracuse Dog Fence. Although the fence was just installed this week and our dog is not fully trained yet, it seems to be working seamlessly so far.
If you’re debating between an underground wire fence like this and one of the cheaper GPS collars, we went with this for a couple reasons. 1) The lifetime warranty for PetStop packages. 2) Customer Service. 3) The batteries and software of these devices will not all the sudden die on you once you’re outside the 1 year warranty that the GPS collars have.”
“It's hard to believe my last review was a year ago. Well here I am again leaving a 5 star review for the same employee that assisted me last year. Thank you Stacy for your professionalism, patience & top notch customer service. I Love to shop this store, clean, organized & many items to choose from. Love it!!! ?????”
“Owen is a young handsome helpful gentleman. Helped me find all my items and even loaded them into my car too. If you need any help at this location Owen’s your guy!! ❤”
“Steph at the salon groomed my Australian Shepard and did an outstanding job! I had specific requests that she followed to the letter, and my girl was happy, clean, and beautifully brushed. Highly recommend Steph!”
9AM - 9PM
3865 NY-31, Liverpool
Pet Stores
“Our two dogs. Precious and Micah, received the full grooming package and looked great. Nice job Petsmart! Thank you. Update: Brought dogs in again in May 2026...another fine job of grooming by the PetSmart crew. Thank you.”
“Been coming to Storybook Wags N Whiskers for years and purchasing birthday cakes for our dogs.Nothing but excellence every time, delivering quality and great customer service over and over.”
“One of my absolute favorite stores I bought a baby caiman lizard a baby red tegu a baby Savannah monitor and a baby boa all healthy and in great condition the store may be scattered and have some smells but they know where everything is and they do there best to stay clean that’s part of the pet industry staff is amazing and the lizard lady is my favorite super nice super informative and helpful I will definitely be back soon for more future reptiles thank you acks and all your staff!!”
“I had the most pleasant experience with these people that came in from Rochester, both the attendees and the veterinarian doctor. They were very good with my one-year-old cats and I look forward to going back.”
“They have one of the best fish rooms in Syracuse better then most of the big chain pet stores. I recently went there for dog food which they also have a good selection and I saw they had a fish room unlike the cicero store that I use because its closer to me. I walked in a they had fish I have never seen before in the hobby. The fish all look heathy and the tanks were clean. If you like fish definitely check them out they are very knowledgeable as well.”
“After a lot of mix ups with my express reservation, Sarah did an outstanding job with Faegin. She was very kind to him as we were leaving. We will ask for her next time.”
“Employees are (friendly)approachable if need any assistance, respectful and very knowledgeable about their store and products. This place has all kinds of farm equipment, yard supplies like soil,wood,animals foods of all kinds,this is a must go to store and prices doesn't seem bad at all,ask for stephen or Rachelle very professional employees.”
“From the start of the process to the end the staff were amazing. They informed me of all things i asked about Liam. When he got hurt they even took him in and stitched him up when I couldn’t find a vet for him. I couldn’t ask for a better group of people to adopt from.”
“This location is great. All of the employees are very nice and willing to help. The new manager has made this location even better and he has no problem taking 10 or 15 minutes of his time to explain something to you. The new garden center is beautiful and not packed full of stuff no one wants like other places. Always have a great selection of chicken and ducks as well as great seasonal products.”
“Went to get something for our puppy yorkie who had a bad itch, she’s not an outside dog, so not knowing what it was, went to petco to see why she had such a bad itch and hot spot. And Lisa was very knowledgeable and extremely helpful, said it was either a change of food for her to get an allergic reaction- came out her way to answer all my questions and able to help me choose the best option. Ty LISA ! Good to know about her allergies.”
“Had a abandoned cat and submitted a form online, Emily called me within an hour and was so kind. We brought the cat right over so grateful for the kindness of her and the other ladies in the office! Would recommend”
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“Very friendly helpful staff, and they offer discounts on cat food (maybe dog food too?) I got 8% off buying 12 cans of wet cat food, mix & match, not just a case of the same food. They also offer some unique brands that seem higher quality than some of the typical brands you see at big box pet stores”